Job summary 22.5 hours per week. The Complex needs team are looking to recruit enthusiastic Community support workers to join our expanding team, working with clients who experience co-existing mental health and substance misuse issues. This exciting role will be part of developments with substance misuse services, supporting strategies to increase numbers of clients in treatment. The complex needs team work across a variety of settings, homeless hostels, clients homes and community settings. The role will involve working with a caseload of clients with complex needs, supported by registered staff, working across the Plymouth alliance co- located within Harbour Drug and alcohol services. There will be the opportunity for ongoing specialist in house training, supervision and Continued Professional development. This role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility. Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity. All Livewell staff are expected to be able and willing to work across a 7 day service. Main duties of the job The post holder will be responsible for a caseload of clients with complex needs with support from registered staff. They will be working in a multi disciplinary team, offering psycho-social interventions, such as anxiety management, exposure work and supporting clients to access community services. The role will require effective communication and liaison with partner agencies, attendance at MDT meetings and line management. The post holder will also be part of the homeless drop in provision, offering support to those struggling witrh their mental health in homeless hostels via our drop in clinics. About us Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs. As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other. We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well. Valuing our employees making an investment in their development a priority. We offer: Protected CPD time for registered staff Various development pathways and ongoing regular training packages for all staff Leadership & mentoring programmes Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training A Robust Preceptorship A bespoke induction programme Existing members of the NHS Pension Scheme can continue their membership when they join the organisation. Date posted 05 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa, pro-rata Contract Permanent Working pattern Part-time, Job share, Flexible working Reference number B9832-2024-NM-9564 Job locations Harbour Centre (plymouth) Ltd Mutley Plain Plymouth PL46LF Job description Job responsibilities The post holder will assist registered staff within the Complex Needs team at harbour Drug and alcohol services, working under supervision, in providing support in the community for people experincing mental health and co-existing substance misues issues. The post holder will work alongside the other services and staff working with people that live complex lives in the community, where they will manage a caseload under supervision from a registered member of staff. The aim is to promote recovery from addiction and improve the health and wellbeing outcomes for individuals, linking them in with Community activities and wider supports which include improving access to activities, meaningful employment, and training. The role will require the post holder to work across the complex lives system, developing in consultation with service users flexible and realistic support packages and person-centred plans within agreed guidelines and service models. This post is seen as crucial in working alongside Registered staff to develop and implement person centred care plans in order that the person using the service can optimise their level of functioning despite any barrier their complex problems may present. Care and recovery support is delivered to clients in their homes and within a variety of accommodation settings and will be monitored with the aim to optimise service users recovery needs. There is an expectation that staff may be required to work in other parts of the organisation/ complex lives system on request according to service need and as part of personal development. see attached JD for full descroption Job description Job responsibilities The post holder will assist registered staff within the Complex Needs team at harbour Drug and alcohol services, working under supervision, in providing support in the community for people experincing mental health and co-existing substance misues issues. The post holder will work alongside the other services and staff working with people that live complex lives in the community, where they will manage a caseload under supervision from a registered member of staff. The aim is to promote recovery from addiction and improve the health and wellbeing outcomes for individuals, linking them in with Community activities and wider supports which include improving access to activities, meaningful employment, and training. The role will require the post holder to work across the complex lives system, developing in consultation with service users flexible and realistic support packages and person-centred plans within agreed guidelines and service models. This post is seen as crucial in working alongside Registered staff to develop and implement person centred care plans in order that the person using the service can optimise their level of functioning despite any barrier their complex problems may present. Care and recovery support is delivered to clients in their homes and within a variety of accommodation settings and will be monitored with the aim to optimise service users recovery needs. There is an expectation that staff may be required to work in other parts of the organisation/ complex lives system on request according to service need and as part of personal development. see attached JD for full descroption Person Specification Qualifications Essential 5 GCSEs or equivalent (A-C Grades/ 9-4) NVQ III or equivalent in Mental Health and/or able to demonstrate the skills, knowledge and ability to work to this level. Commitment to further education Experience Essential Experience of team working 2 years experience of working with people with mental health problems. 1 year minimum Experience of working with people who use substances. Desirable Breakaway and or conflict resolution Specific skills Essential Ability to travel across Plymouth Practical life skills Able to follow instruction from qualified practitioners. Excellent communication skills Confident talking to a varirty of people Keyboard skills Self management skills, eg priorisation, organisation of own workload. Common sense Self aware Ability to manage own stress Good telephone manner Postive attitude to mental health Enthusiastic and motivated Aware of own boundaries and limitations Able to work in a team that operates Mon-friday Person Specification Qualifications Essential 5 GCSEs or equivalent (A-C Grades/ 9-4) NVQ III or equivalent in Mental Health and/or able to demonstrate the skills, knowledge and ability to work to this level. Commitment to further education Experience Essential Experience of team working 2 years experience of working with people with mental health problems. 1 year minimum Experience of working with people who use substances. Desirable Breakaway and or conflict resolution Specific skills Essential Ability to travel across Plymouth Practical life skills Able to follow instruction from qualified practitioners. Excellent communication skills Confident talking to a varirty of people Keyboard skills Self management skills, eg priorisation, organisation of own workload. Common sense Self aware Ability to manage own stress Good telephone manner Postive attitude to mental health Enthusiastic and motivated Aware of own boundaries and limitations Able to work in a team that operates Mon-friday Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Livewell Southwest Address Harbour Centre (plymouth) Ltd Mutley Plain Plymouth PL46LF Employer's website https://www.livewellsouthwest.co.uk/ (Opens in a new tab)