Our Purpose
Working in Partnership for a happier world - our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.
At a glance:
Role: 7.5T CDH Installer
Location: Theale CDH
Position: Permanent Partner
Salary: £31,213 annually (Equivalent to £14.59, hourly)
Hours: 41 per week, working either an AM or PM shift
- AM shift available - 6 am to 5 pm working 4 days out of 6 (Monday-Saturday) which means you will enjoy 3 days off each week. The AM shift includes working 3 in 5 Saturdays.
- PM shift available - 10.30 am to 9.30 pm working 4 days out of 6 (Monday- Saturday) which means you will enjoy 3 days off each week. The PM shift includes working 2 in 5 Saturdays. Please note when working a Saturday the PM shift hours are 7 am until 6 pm.
The PM shift attracts an additional shift premium of 3.1% of the base rate with a potential earning of up to £32,316 annually.
Please note: To land this role as a Customer Delivery Driver Installer you'll need a valid UK C1 Driving Licence with no more than 6 points, a valid DCPC and a valid Tachograph Card.
About the role:
Whilst in our Customer's Homes you will carry out wet connections and TV & Audio installations along with the assembly of products. Once fully proficient in the Installer role, you will receive further training and development, to progress to a Technician position. The CDH Technician role includes TV Wall Mounts and Integrated appliances installations with all training taking place at one of our Technical Training Centres. Having completed the training and is qualified as a Technician your pay will increase to £31,768.92 annually.
As a Customer Delivery Driver Installer your typical day may involve:
* Carrying out vehicle checks before you start your journey
* Handling a complex installation in a customer's home
* Using the latest in-cab technology and multi-functional devices to navigate your day
* Working as a 2 person team you will be responsible for organising your day, including providing excellent customer service and operating within transport legislation requirements
Required essential experience skills and qualifications:
* The ability to cope with the physical requirements of the role (this role requires heavy lifting).
* Previous experience driving above 3.5-tonne vehicles.
* Good communication skills, both over the phone and face-to-face.
* Excellent Customer service skills
Desirable experience skills and qualifications:
* Installation and disconnection of white goods.
* TV installations
* Assembly of flat pack
Benefits include:
* Once you've been with us for three months, you'll get a Partnership discount in-store and online. That's 25% off in John Lewis & Partners (12% electrical products, some exclusions apply) and 20% in Waitrose & Partners. You'll also be able to nominate someone you live with to share your discount.
* Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years' service, you'll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not.
* Discounted cinema tickets & VIP suites with discounted tickets at the O2 arena
* Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay
* Great focus on well-being and flexible working and our equal parenthood leave Policy
* Free Onsite Parking
* Subsidised meal
* Driver CPC refreshment training provided in house
And much more!
If you would like to view the job outline for this role please see attached our job outline.
Please be aware that due to the nature and activities of this role, all successful candidates will have a DBS check carried out on them through a 3rd party registered body.
Duties and Responsibilities
Our Installation specialists are the face of the John Lewis & Partners brand. When you join the team as a Customer Delivery Hub Installer we will train you to deliver and install a wide variety of products to our customers, always with professional courtesy and service.
At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.
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