Job Description
Christmas Customer Advisor
Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge.
Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
Christmas in Boots is our most exciting time of the year, and it can be very busy, so we’ll provide you with all the training and support you need to help you be at your best.
You will work in a Boots store and report into the Assistant or Store Manager. Your role could involve helping on the tills, advising our customers, or working in our back shop. You will also:
* Help our customers: answering questions and giving great advice on our fantastic gifts, showing where a product is, or simply offering a basket.
* Help our stores run smoothly: ensuring we have the right products displayed on the shop floor, providing great service on our tills, or assisting with stock in the stock rooms.
* Work with other team members to ensure that the store is always presentable.
* Work as a team to solve any issues quickly and support the store’s daily operational activities.
What you’ll need to have
Full training is provided, but these are the essential skills or experience needed to succeed in this role:
* Excel in a varied environment, working at pace.
* Communicate and listen effectively.
* Enjoy working collaboratively as part of a team.
* Know that the little things make the biggest difference for customer interactions.
* Be a proud brand ambassador for Boots and help our customers find the best products for them.
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria:
* Experience providing customer care and delivering great customer service.
Our benefits
* Generous employee discounts.
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What’s next?
If your application is successful, we will be in contact with you to attend an in-store interview within the next 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Need To Know
We are now recruiting Christmas Customer Advisors for our Torquay, Union Street store. We are looking for candidates to start with us from November onwards. We have a variety of shifts available, working between the hours of 10.30am and 5pm which include weekends.
Available shift patterns:
Saturday 10.30-5pm
Sunday 10.30-4.30pm.
Please note that due to the anticipated volume of applications expected for this vacancy, we will close the advert when we have met our requirements.
Business Area
Retail
Function
Christmas
Keywords
Retail, Stores, Customer, Customer Service, Store, Sales, Retail Sales, Cash Handling, Stock, Seasonal, Christmas, Temporary, Counter Sales, picking, packaging, distribution, operations, assistant, UK
Hours per week
12
Company
UK Stores
Division
16 - United Kingdom
Region
8 - South
Area
186 - South Devon
Store
365 - TORQUAY
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