The Person
You’ll be adept at leading and motivating teams to deliver exceptional service. With excellent leadership skills and a keen eye for detail, you’ll have a strong commitment to maintaining excellence in cleanliness and guest satisfaction.
As part of the team, you should live and breathe our people values; being guest focused, people centric and unleashing your potential.
Our values are not just words on paper; they are the heart and soul of our business, where you’ll experience the true essence of working for the Bodmin Jail Hotel. It’s because of you that our customers & guests will walk away with stories and memories to last a lifetime.
The Role
As a Housekeeping Supervisor, you’ll be responsible for ensuring the highest standards of cleanliness and maintenance across our hotel rooms and public areas. You’ll lead and manage a team of housekeeping staff, conducting thorough inspections and sign-offs of rooms to ensure they are perfectly prepared for guest arrivals.
Responsibilities include
* Ensure that all rooms, public areas, and back-of-house areas meet high standards of cleanliness and are well-maintained at all times
* Support and drive housekeeping processes and procedures to maximise efficiency and minimise costs
* Conduct regular inspections of hotel rooms and public areas to ensure cleanliness meets or exceeds established standards
* Address and rectify deficiencies promptly, maintaining a high level of cleanliness and hygiene throughout the hotel
* Supervise and lead the housekeeping team, including public area staff
* Provide training, guidance, and support to ensure high levels of performance and job satisfaction
* Schedule and coordinate staff assignments to meet daily operational needs
* Foster a collaborative and positive work culture, encouraging teamwork and professional development
* Ensure compliance with health and safety regulations, including the proper use of cleaning chemicals and equipment while implementing and enforcing safety protocols to protect both staff and guests
Required Skills & Experience
* High school education or equivalent
* Previous experience in housekeeping or a similar role is a plus
* Ability to work independently and as part of a team
* Strong attention to detail and the ability to remain calm under pressure
* Knowledge of proper cleaning techniques and safe use of cleaning equipment
* Willingness to work flexible hours, including weekends and holidays
The Benefits
* Proven experience as a Housekeeping Supervisor or a similar role in the hospitality industry
* Strong leadership and team management skills
* Excellent communication and interpersonal skills
* Familiarity of housekeeping and maintenance procedures, as well as health and safety regulations
* Ability to work under pressure and handle challenging situations with professionalism
* Flexible schedule, including evenings, weekends, and holidays, as needed
Working Schedule
* Full Time
* Flexibility to work evenings, weekends, and holidays as needed
Luxury | History | Cornwall
When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking historic surroundings. Located in the heart of Cornwall, this truly unique hotel is now ready for new stories, cherished memories, and unlimited possibilities. It’s an iconic venue and we are building a brilliant team to help shape and deliver the best experience in Cornwall.