About The Role Team- Adviser Service Life Working Pattern- Monday to Friday 8am- 5.30pm 40 hours per week. Hybrid- 2 days per week in our Bournemouth office Bonus (on target bonus) Holiday Allowance- 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days each holiday year What will you do as a Customer Service Adviser? You will be joining an energetic, vibrant, fast-paced department who work collaboratively to build close professional relationships and support the servicing needs of our various business partners and brokers. Your role will be varied but includes taking inbound calls and communicating via email with a strong focus on interacting in a professional yet personable manner in a business to business environment. The Vitality Values, details of which can be found on our website, are the heart of everything we do, taking ownership as well as commitment to providing the Vitality Experience and working as a team within our wider department is essential. What do you need to thrive? Experience within a customer service role is preferable but not essential You will have the ability to communicate well, both written and verbally You will be adaptable to change Enjoy working collaboratively to support your team and wider teams within the department Ability to prioritise workload and take ownership Customer focused, enjoys building professional working relationships in a business to business environment Computer literate ADZN1_UKTJ