Job Description
The Hotel
The Leopold Hotel is a unique four-star Sheffield hotel. Centrally located on Leopold Square amongst an array of upmarket bars and eateries, our historic property offers a quirky yet luxurious place to meet and sleep. Each of the hotel’s 89 en-suite bedrooms is uniquely furnished, offering every modern amenity for the discerning visitor.
The Role
The Night Duty Manager will ensure that the hotel operates smoothly and safely during the night shift and promote a positive image of the hotel to all guests and colleagues by maintaining high standards at all times. You will welcome late arrivals and deal with customer requests and queries and take responsibility for security and health & safety of all guest and colleagues.
The role offers a 40 hour contract over 4 days with 10.30pm-9.00am shifts.
About The Role
Whats involved in the role:
The ideal candidate will have excellent customer service skills and experience in a hotel/serviced apartment environment. They will be reliable, organised, have excellent customer care, be a good team player and have a natural flair and enthusiasm for dealing with and communicating with people.
Some duties will include;
* Warmly welcoming our guests.
* Guest check in, check out and guest queries.
* Guest service including bar and food service during the night.
* General security and health and safety responsibilities.
A person who may be suited to this role will have:
* Previous Hotel reception experience using computerised reservation system desirable.
* Knowledge and experience of health and safety procedures.
* Bar and / or food service experience advantageous.
Skills Needed
About The Company
Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company’s success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.
Company Culture
PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.
Desired Criteria
Required Criteria
Closing DateMonday 31st March, 2025