Product Genius – Norwich BMW Salary £28,177.20 per annum Full time 45 hours per week Work with world-class brands As a Product Genius with Norwich BMW, you'll immerse yourself in the luxury automotive world, delivering unparalleled experiences to our discerning customers. You'll be part of a global automotive group, amplifying your expertise. With our unwavering support, your career trajectory is as limitless as your ambition. What we can offer you 33 days’ annual leave, including bank holidays, rising with length of service. Retail discounts that save you money every day Gym discounts, cash healthcare plans, and a cycle-to-work scheme Car discounts for new and used purchases and servicing Flexible pension scheme to support your financial future Family-friendly policies that help you spend more time with the people that matter A wellbeing programme to support you and your family An internal colleague recognition system to celebrate achievements A community volunteering day What you’ll do day to day Create positive experiences in our showroom that transcend traditional sales interactions. Introduce visitors to the world of BMW, sharing exclusive brand insights and product knowledge. Cultivate genuine moments of intrigue, curiosity, and fascination through authentic interactions. Foster a sense of belonging and connection, making visitors feel valued. Encourage visitors to explore BMW without pressure. Provide honest advice and guidance, empowering visitors to make informed decisions. Act as a trusted advisor, leveraging your deep understanding of the brand to guide customers towards their perfect BMW. Champion customer satisfaction by consistently delivering exceptional and personalised experiences. Helpful skills and qualifications Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills. Passion for automobiles and a genuine interest in the BMW brand. Ability to thrive in a fast-paced, target-driven environment. Strong organisational skills with attention to detail. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork – Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.