The IT Operations Team in the trust leads on IT strategy, development, co-ordination, planning, project, and programme management for all IT & supporting functions. The team also support contract management, IT estate equipment, system deployments and IT services for the Trust. The role of IT Operations Administrator is to support the Deputy Head of IT Operations and the wider IT operations teams in its day-to-day operations including providing administrative support to help ensure an effective service is provided. The IT Operations service provides a customer facing service to resolve customers day to day technology queries, resolve issues and manage incidents, problems and service requests through to resolution. The post holder will be part of the core hub that will manage real time communications with customers on the current status of IT and Clinical Systems and Operations, liaising directly with any other team as required.