We are currently looking for a receptionist to work on our clients' high profile site within Tunbridge. The position is a full-time ongoing role working from Monday to Friday.
The receptionist will be part of the front of house team on the ground floor, ensuring that incoming tenants and visitors receive a 5-star service in our one-tenant buildings. You will be the main point of contact for all clients, tenants, and colleagues on the floors, as well as supporting the workplace experience team and building manager with the running of the building.
Position Details
Location: Bristol
Salary: £13ph - £15ph
Type: Temp - Perm
Responsibilities:
1. Ensure a five-star service is delivered by welcoming tenants and guests.
2. Ensure all calls and emails are answered promptly and accordingly.
3. Manage the reception and helpdesk inbox.
4. Raise response works on systems.
5. Support regional FM as required.
6. Deal with any queries from occupiers and guests, assisting in resolving issues.
7. Sign in visitors and help with directions.
8. Show tenants and guests to the available hot desks and meeting rooms.
9. Book, prepare, and clear meeting rooms.
10. Report any relevant information and issues to the Front of House Manager and designated Facilities Management team.
11. Ensure the front of house area is immaculately presented - replenish stock in kitchens and ensure areas are tidy.
12. Build relationships with all tenants in the building.
Qualifications:
We are looking for candidates with customer-facing experience in:
1. Hotels
2. Restaurants
3. Corporate
4. Airlines
5. Marketing/Events
Ideal candidates will possess:
* An enthusiasm for delivering a high level of service at all times.
* A friendly, professional, and bubbly personality.
* Excellent presentation (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes (tie for male)).
* Fantastic communication skills, as you will be dealing with high-profile clients.
Note: Due to the level of applications, only suitable candidates will be contacted.
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