Anaesthetic & Theatre Performance Officer
We are seeking a dedicated Anaesthetic and Theatre Performance Officer to join our dynamic team. In this pivotal role, you will be responsible for ensuring the efficient utilisation of anaesthetic and theatre resources, playing a key role in providing timely treatment for surgical patients. You will work closely with Service Managers, medical staff, ward managers, and The Christie Private Care Clinic to ensure patient care aligns with key performance indicators (KPIs) and Referral to Treatment (RTT) targets.
The post is fixed term for 12 months and is full time, 37.5 hours per week.
COVID Vaccine is not essential for this role.
Main duties of the job
Key Responsibilities:
o Monitor cancelled operations and admissions, supporting Service Managers to ensure timely treatment in line with RTT targets.
o Ensure accurate reporting of key performance indicators (KPIs) and adherence to patient access targets and quality standards.
o Collaborate with medical staff, ward managers, and The Christie Private Care Clinic to coordinate planned elective admissions and align duty rosters with activity levels.
o Lead the modernisation of processes and systems to enhance service delivery, with support from senior management.
o Play a proactive role in ensuring the service meets agreed objectives, including quality and patient care standards.
Essential Qualifications & Skills:
o Experience in healthcare administration or theatre coordination.
o Strong organisational and analytical skills, with the ability to work efficiently under pressure.
o Excellent communication and collaboration skills to engage with multidisciplinary teams.
o A proactive approach to problem-solving and service improvement.
o Familiarity with RTT targets and patient flow processes is desirable
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
At The Christies we are committed to delivering the highest standard of patient care. You will have the opportunity to lead initiatives that directly improve patient outcomes and service efficiency, while working in a supportive and innovative environment.
Job responsibilities
Setting Direction
* To further establish and maintain the information and performance management systems for Anaesthetics & Theatres supporting the respective Service Managers in the delivery of key objectives and targets.
Service Delivery
* To be responsible for all administration services provided within their area of responsibility.
* To further develop appropriate systems, policies, procedures and management arrangements for delivering effective waiting list management.
* Have an understanding of the 62 day and patient access targets for the purpose of performance, including The Christie Clinic.
* Review and analyse theatre data to track patients and take proactive action in order to support patient access targets.
* To develop and implement measures to ensure that services are cost effective and undertake regular benchmarking and auditing of processes.
* To ensure full compliance with all Trust Governance Standards including the assessment and management of identified risks.
* To monitor theatre activity and complete audits as required.
* Ensure the production of all monitoring and performance reports relating to anaesthetics and theatres.
* Support in completion of financial paperwork such as locum shifts and study leave requests.
* Support in the delivery of anaesthetic and speciality doctor rotas ensuring there is appropriate and safe clinical cover for all sessions.
* Ensure completion of CCU prioritisation / CCU bed updates.
* Monitoring of Theatres shared mailbox ensuring emails are dealt with in a timely manner.
* Action taking at weekly 6-4-1 and scheduling meetings and ensuring these actions are completed in the agreed timeframe.
* Responsible for creating users and personnel on Theatreman system and updating Theatre templates when necessary.
Development and Innovation
* To take a lead role in identifying and implementing new and innovative ways to improve the patients journey through to treatment within Theatres.
* To assist the Service Managers in reviewing and developing new policies and procedures when identifying operational issues
* To take responsibility for his/her performance and take action to address identified personal development areas
* To support innovation and change within your area to underpin the modernisation of services, in line with the Trust transformational workstreams.
* Under take training programmes for the key users on theatre schedule and input data system.
* Work closely with the Deputy Service Manager, Service Managers, Medical staff and Theatre Manager on all aspects of theatre information and performance management.
* Maintain effective working relationships with all staff
* Effective communicate with surgeons, anaesthetists, nursing staff and patients.
Communication and Information Management
* To maintain and review effective information systems to facilitate the collation of theatre information and reports as required by the Management Team to meet both internal and external Trust reporting requirements.
* To liaise closely with the independent sector colleagues to ensure that patient lists are supplied and received in a timely manner and maintain effective communication channels
* To liaise with ward managers regarding the level of planned admissions so duty roster can be planned in accordance with activity and expected date of discharge information.
* To work along with senior theatre team to support service delivery.
Quality
* To work within the requirements of the Trusts integrated governance framework, ensuring that all policies relating to delivery of administrative services meet relevant legislative and policy requirements for the Theatre Service
Financial and Resource Management
* To support the Service Managers with the management of budgets and to ensure all financial targets are met.
* To work within budgetary constraints and to provide advice on the costs and benefits of planned developments within theatre scheduling.
People Management and Development
* To provide operational theatre administration support across the Directorate
* To promote the corporate values and culture of the organisation through the development and implementation of relevant policies and procedures appropriate to personal behaviour.
* To contribute and to be an effective member of the Management Team
* To take responsibility for your own performance and take action to address identified personal development areas.
* To ensure that theatre scheduling supports a culture of effective team working, continuous improvement and innovation.
* Participate as required in the selection and appointment of staff in accordance with Trust guidelines.
Person Specification
Qualifications
* NHS /Private Sector admin role working at Band 4 or above / private sector equivalent NHS/Private sector theatre scheduling
* NHS Trainee service manager experience
* NVQ Level 3 Diploma or equivalent experience
* ECDL or equivalent
Experience
* Experience of administrative or clerical work including a customer-facing dimension
* Experience of working within the NHS or private sector provider
Skills
* Excellent communication and interpersonal skills
* Good telephone manner
* IT literate
* Familiarity with Microsoft office applications.
* Familiarity with theatre scheduling applications
Knowledge
* Knowledge of NHS and data recording systems
* Knowledge of medical terminology
Values
* Ability to demonstrate the organisational values and behaviours
Other
* Ability to work unsupervised
* Able to work under pressure
* Tactful and diplomatic
* Able to deal compassionately with distressing situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Support Manager – Anaesthetics and Theatres
£26,530 to £29,114 a yearper annum, pro rata
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