Site Services Technician, Estates Job ID 170224 Posted 20-Jun-2024 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Chippenham - England - United Kingdom of Great Britain and Northern Ireland About the Role: As a CBRE Facilities Associate, you'll oversee team activities that coordinate with clients, vendors, and contractors to make sure work orders are complete. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans. What You'll Do: - Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented. - Allocate work orders and schedule repairs from requests. - Review data from work order reports and create and present performance and progress status reports to management. - Review all work orders, proposals, department files, and other paperwork submitted by vendors for accuracy and compliance. - Check rooms and furniture to identify needs for repairs or renovations. - Fix minor malfunctions in office equipment. - Research new services and appliances to facilitate operations. - Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques. - Impact own team and other teams whose work activities are closely related. - Suggest improvements to existing processes and solutions to improve the efficiency of the team. What You'll Need: - High School Diploma or GED with 3-4 years of job-related experience. - A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. - Ability to evaluate and communicates unusual and/or complex content in a concise and logical way. - In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. - Organizational skills with an advanced inquisitive mindset. - Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)