FUNCTION OF THE POST:
We are recruiting a Product Development Officer to undertake development activities across qualifications and assessments. This includes a wide range of qualification types, including vocational and technical regulated qualifications, End-point Assessments, and non-regulated qualifications. Each Product Development Officer at Open Awards has a caseload of developments that includes both qualification content and materials, and controlled assessments. The role will be responsible for ensuring the development projects are completed on time and in line with Open Awards’ development procedures. This will include completing key activities themselves and working with subject experts and internal stakeholders as appropriate to the qualification type.
* To lead the development of a caseload of products (qualifications and assessments)
* To work with subject specialists and the wider Open Awards’ team to develop qualification and assessment materials and resources in line with development processes
* To ensure the quality of developed materials meet Open Awards’ standards
* To lead on the implementation of new products and controlled assessments, including training support for providers and Open Awards teams; guidance documents; and supporting materials
MAIN DUTIES AND RESPONSIBILITIES:
Product and Service Development
* Develop a caseload of products and controlled assessments:
* Develop products in line with agreed timelines and project objectives, including rules of combination; units and indicative content; letters of support and demand; purpose statements; qualification guides and handbooks; assessment strategies and setting specifications; supporting guidance and materials.
* Preparing and presenting qualifications to validation panels
* Coordinate the creation of assessments on Open Awards’ assessment platform, including liaising with the assessment platform provider and wider development/IT teams
* Communication of new or amended assessments across a range of stakeholders including internal and external
Quality assure qualification and assessment materials and resources:
* Coordinate the formatting and proof-reading of qualifications and assessments in preparation for scrutiny and validation
* Organise and attend qualification paper evaluation committee (QPEC), coordinating resulting actions
* Quality assure qualification guides and other support materials as complete and accurate
* Responsibility for version control and secure storage of live assessments
* Support the review of Open Awards portfolio of qualifications and assessments to ensure they remain valid and continue to meet stakeholder needs, including:
o Review content (learning outcomes and assessment criteria and/or indicative content)
o Collate and action feedback from stakeholders (including subject experts, delivery/training providers, and learners)
* Ensure data relating to assessment development is up to date and accurate on Open Awards database and assessment platform:
o Responsibility for the maintenance of accurate assessment records on the Open Awards’ database and assessment platform
o Undertaking regular monitoring and audit activities in relation to assessment data
o Advise on database and assessment platform developments for high-stake qualifications and undertake system testing on any agreed changes.
o Maintain database records for qualification and assessment developments ensuring they are up-to-date at all times
o Ensure the development of assessments are administered through efficient processes that comply with Ofqual/QW and IfATE regulations and Open Awards’ approved assessment strategy:
+ Coordinate the development and reviews of processes to underpin the development of high-stake qualifications
+ Ensure processes map to regulatory requirements as appropriate
+ Identify and action improvements to processes to support Open Awards operational and business priorities
+ Provide training and support to providers and colleagues with the implementation of new or changes to processes
+ Work collaboratively with providers and Open Awards colleagues to address administration issues and ensure service standards are met
o Maintain up to date knowledge of qualification, assessment and funding policy
o Oversee the implementation of newly developed and/or reviewed products and services in order to operationalise products and support sales/marketing:
o Liaise with staff across Open Awards and disseminating information to assist them in their job role.
o Manage the work of support staff as required to meet project objectives in accordance with the tasks set out in the job description
General Responsibilities
o Represent Open Awards at a local and national level
o Deliver training to providers, employers and colleagues
o Provide high quality customer service to centres and other stakeholders
o Support the coordination of events, webinars and workshops
o Provide support to providers on how to use Open Awards products and services and deal with requests for information
o Support the development of related marketing and promotional materials in liaison with the Development and Marketing team such as case studies and news articles
o Maintain up to date records of activities in Quartz database in accordance with policies and procedures.
o Travel to and work from any site that the duties of the job may require
o Carry out any other duties as specified, from time to time by the Management Team
o To support the organisation’s commitment to equality and diversity and to promote non-discriminatory practices in all aspects of the work undertaken
o Every employee has a responsibility to ensure that their work complies with all statutory requirements and with Open Awards policies, and to ensure that all work functions are undertaken in accordance with health and safety legislation, codes of practice, Open Awards Health and Safety policy, and the Mission, Vision and Values of Open Awards
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing.
Job Types: Full-time, Permanent
Pay: £28,734.00 per year
Benefits:
o Company pension
o Work from home
Work Location: Hybrid remote in Liverpool
Application deadline: 01/10/2024
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