Are you passionate about creating seamless and secure user experiences while driving technical excellence? As a DevOps Engineer, you’ll play a critical role in ensuring that our systems remain available, secure, and high-performing. You’ll work alongside development and operational teams to foster a true DevOps environment, bridging the gap between infrastructure and product. If youre an innovative problem solver with a strong commitment to continuous improvement, we’d love to hear from you Key Responsibilities • Take ownership of product reliability, security, and performance. • Lead high-stakes incident response, balancing technical resolution with clear stakeholder communication. • Participate in our 24x7 on-call rotation. • Design and implement solutions to simplify user experiences, mitigate risk, and support company goals. • Collaborate with product teams to align designs, standards, and quality with customer needs. • Build connections between development and operations, supporting Agile and DevOps practices. • Research and integrate new technologies to enhance efficiency and improve customer outcomes. • Create, maintain, and automate infrastructure to support secure, scalable environments. • Communicate proactively with stakeholders about planned changes, incidents, and service improvements. • Monitor applications, identifying and mitigating issues to enhance the user experience. • Enable and support continuous deployment and on-demand deployment processes. • Maintain key service configuration databases, ensuring adherence to ISO and Sage standards. • Optimize platform spending by identifying cost savings and monitoring usage. What Youll Bring • Strong communication skills, able to explain complex technical issues to a non-technical audience. • Proficient with Windows, Linux, and/or MacOS operating systems. • Analytical mindset with excellent debugging and problem-solving skills. • Familiarity with scripting languages (e.g., PowerShell, Bash, Ruby, Python) for automation. • Experience working with cross-functional teams, multitasking, and prioritizing effectively. • Fluent in English, with strong verbal and written communication skills. • Exposure to SRE practices, including system engineering and toil reduction. • Hands-on experience with Infrastructure as Code, CI/CD processes, and cloud environments (AWS or Azure). • Familiarity with distributed computing, containers, Kubernetes, and serverless technologies.