Team Member - Cardiff Reports to: General Manager/Shift Leader Overview: We are seeking enthusiastic and dedicated individuals to join our team at Zerodegrees Microbrewery. Our team members are passionate about providing exceptional customer service and creating a memorable experience for all guests. You will be an integral part of our daily operations, ensuring the smooth running of the brewery and upholding our high standards of quality and service. Key Responsibilities: Customer Service: Greet and welcome guests, answer questions about our beer and food menu, and provide recommendations. Take orders, serve food and drinks, and process payments. Bar/Serving: Pour and serve beers, ensuring proper glassware and presentation. Maintain cleanliness and organization of the bar area. Food service: Assist in food service tasks as needed, following food safety and hygiene regulations. Brewery Support: Gain a basic understanding of our brewing process and be able to communicate this to customers. Assist with brewery tours and tastings as needed. Teamwork: Collaborate effectively with other team members to ensure a positive and efficient working environment. Cleanliness: Maintain the cleanliness and tidiness of the brewery, including guest areas, bar, kitchen, and restrooms. Qualifications: Experience: Previous experience in a customer service or hospitality setting is preferred but not required. Passion for Beer: A genuine interest in craft beer and a willingness to learn about our brewing process. Positive Attitude: A friendly and outgoing personality with a strong work ethic. Team Player: Ability to work effectively as part of a team in a fast-paced environment. Flexibility: Willingness to work a flexible schedule, including evenings and weekends. Benefits: Competitive pay Opportunities for growth and development within the company Staff discounts on food and drinks A fun and dynamic work environment To Apply: Interested candidates should submit their resume and a cover letter explaining why they would be a great fit for our team.