Job Description
We’re recruiting for Customer Service Advisors to earn £12.21 an hour.\nCustomer Service Advisor benefits:\nOur continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, you are more connected, more relevant, and more valued.\nWe provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.\nCustomer Service Advisor role:\nDelivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension.\n * Updating personal information with a high attention to detail.\n * Processing requests for written information to be sent to our members.\n * Providing accurate information from our knowledge/customer databases.\n * Helping customers complete documentation\n * Explaining our processes and setting correct expectations.\nYou will have responsibility for working in accordance with the company Risk Management Framework, and compliance with the companies policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company.\nCustomer Service Advisor pay:\n£12.21 per hour