Head of Clinical Governance - Urgent and Emergency Care
Location: Leicester / Derby
Salary: £53,770- £60,721 per annum
About the Role
As the Head of Clinical Governance, you will be responsible for supporting the Clinical Director, Director of Nursing and Quality, and Corporate Head of Clinical Governance in the implementation and management of the clinical governance strategy. The post holder will have specific responsibility for leading the development and implementation of the DHU Urgent Care patient safety strategy, working in partnership with a broad range of Health Care partners.
The role involves the development of Clinical Governance and Patient safety activities across the patient journey, developing the Clinical Governance and patient safety agenda, and leading patient safety incident investigations (PSII's), while identifying opportunities for organisational learning and system improvement.
What DHU Can Offer You:
* Working Patterns: We recognise that 9-5 doesn't work for everyone, so we have a range of working patterns available to suit your work/life balance.
* Competitive Salary: £53,770 - £60,721 (Band 8a)
* Generous Annual Leave Entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays.
* Employee Benefits: Enjoy a host of benefits to enhance your wellbeing, including a Health Cash Plan, NHS Pension Scheme, Car Lease Scheme, Enhanced Maternity/Paternity Leave, and a Referral Programme.
Responsibilities:
* Lead the clinical governance strategy to ensure it is updated to include relevant local and national requirements.
* Maintain quality patient care, identify patient safety issues, and identify learning outcomes/areas for improvement within DHU Urgent Care services.
* Lead the clinical governance team to ensure all clinical governance requests, complaints, incidents, patient feedback, coroner's requests, and medico-legal issues are responded to in a timely manner.
* Lead the collation, investigation, and response to patient complaints, feedback, compliments, patient safety incidents, and healthcare professional feedback.
* Manage incidents and complaints across DHU Urgent and Emergency Care (UEC) services ensuring compliance with national requirements.
* Promote incident reporting systems across clinical services.
* Produce monthly clinical governance reports, quarterly quality reports, and serious or patient safety incident investigation reports.
* Inform the Corporate Head of Clinical Governance and Executive Directors regarding patient safety incidents and investigation outcomes.
Essential Skills:
* Clinical professional qualification.
* Experience of working within a governance role for an NHS provider.
* Two years of working at a senior level in a health provider organisation.
* Four years' experience in an NHS clinical or clinical governance/quality/risk management role.
* Strong knowledge of clinical governance.
* Understanding of consent and confidentiality.
* Working knowledge of clinical risk management and service quality issues.
* Broad understanding of the NHS and CQC regulatory environment.
* Knowledge of professional codes of conduct.
* Experience of managing a team.
* Basic knowledge of NHS Complaints regulations.
We understand that digital applications may not be suitable for everyone. If you need to apply in a different way, please reach out to us for assistance.
At DHU Healthcare, we take pride in our diversity and foster an environment where every person feels valued and respected. We welcome applications from all individuals, reflecting the rich diversity of the communities we serve.
We are proud to be a forces-friendly organisation and support Veterans, Service Leavers, and military spouses/partners.
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