Job Details:
Salary range: GBP 41,580 : GBP 42,861 per annum(plus shift allowances)
Work location: 43 Beavor Lane, Hammersmith, W6 9BL
Hours per week: 36
Contract type: Permanent
Vetting requirements: Basic DBS Check
Closing date:23 April 2025
Contact details for an informal discussion: Adrian Rutkowski, CCTV Manager Specialist Infrastructure via the role
At Hammersmith and Fulham, we are determined to make our borough a place where people love to live, work and visit. Within the Community Safety Unit, the Councils Video Surveillance System (more generally known as CCTV) provides essential services to help make the borough one that is safe, clean, and one in which our residents take pride.
London Borough of Hammersmith and Fulham prides itself on being a great place to work as well as one of Londons most compassionate and caring councils. Our teams highly varied workload focuses on delivering outcomes for residents whilst working alongside a range of internal and external partners.
The Community Safety Unit, and the VSS Service, has benefited from significant recent investment. We are proud to offer a service which provides VSS functionality across three boroughs : Hammersmith and Fulham, Royal Borough Kensington and Chelsea as well as Westminster City Council : providing one of, if not the largest, VSS offerings.
Our shared infrastructure is one of the most extensive in the UK and is held in high regard for its performance in identifying and preventing crime across three boroughs.
You will work within the Community Safety Unit reporting to the VSS Supervisor. As Senior Operator you will be responsible for managing the service in the Supervisors absence, being the lead officer when liaising with partners in emergency management, ensuring staff are briefed at the start of each shift, that taskings are completed and returns made amongst other matters. You will undertake all duties as expected by our VSS operators ensuring that our cameras are operating as required, are monitored, that crimes identified as well as ensuring that perpetrators pursued, and victims supported.
Daily you'll work across services and with a range of partners to deliver "business as usual" while also being the lead senior operator for one of the three boroughs within the service. You will work with the relevant VSS supervisor supporting them to deliver reports, work returns and ensuring that operational plans are developed and delivered with colleagues ensuring that any one of the areas many events, football matches and tourist destinations are safe and monitored.
You will be required to work a shift pattern covering a 24/7, 365 rota for which you will receive the appropriate shift enhancement.
for this post, you must have experience working as a CCTV operator for a significant time.
You will need to obtain an SIA license as part of the conditions of this role. If you do not already have an SIA license, we will train you as holding a SIA license during probation is a pre:requisite to become a permanent employee.
This post requires permanent office:based presence and is not suitable for home working.
Please refer to the
Role Profile for more information.
Our People Values:
How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people whocan build this into everything they do.
We are fair
We treat everyone withcompassion, dignity andfairness. We value theviews and opinion of others, and promote benefits andopportunities for all.
We are caring
We care about our borough anddoing things well. We focus on standards and continuousimprovement; learning fromour mistakes and celebratingsuccess.
We are collaborators
We work together for a bettersociety. We work with ourresidents, businesses, schools,third sector and others forbetter outcomes for everyone.
We are driven
We will o