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Role Overview:
The Production Manager will be responsible for coordinating and managing all aspects of the product development and production process for collections and bespoke, ensuring that high-quality standards are maintained.
Working predominantly with design, alongside the operations, sales and marketing teams to ensure timely delivery whilst maintaining exceptional craftsmanship standards.
Key Responsibilities:
1. Product Development; managing product development projects from design to manufacturing, including timelines, budgets, and resources.
2. Production Coordination; overseeing the end-to-end production process, from design approval to final delivery. Prioritisation, allocation and management of products and repairs through select workshops, hallmarking and quality control.
3. Quality Assurance; ensuring all jewellery meets the company’s exacting quality standards and adheres to brand guidelines.
4. Supplier Management; building and maintaining strong relationships with suppliers and manufacturers, in London, Italy and other key regions.
5. Inventory & Logistics; responsible for stock management of components, findings and gemstones alongside finished products, both new and existing. Management and upkeep of the SAP system.
6. Strategy & Budgeting; help set the yearly production budget, setting realistic goals, monitoring expenses, and proactively addressing any variances, while maintaining clear and transparent communication.
Key Qualifications & Skills:
1. Minimum of 5 years of experience in production management within the luxury jewellery or fine jewellery industry with a proven track record of managing production processes and delivering high-quality products on time.
2. Strong understanding of jewellery manufacturing techniques, materials, and craftsmanship, diamonds and gemstones, including CAD, casting, stone setting, and workshop practices.
3. Familiarity with high-value materials, gemstones, and supply chain management.
4. Proficient in Microsoft Office Suite and a sound knowledge of SAP database.
5. Excellent interpersonal and negotiation skills to liaise with cross-functional teams and external partners.
6. A meticulous approach to detail, ensuring every piece meets the highest quality standards, exceptional organisational, time management and multitasking abilities.
7. A problem-solving mindset with a keen eye for detail.
8. Willingness to travel internationally as needed to visit suppliers and workshops.
Job Type
Permanent/Full time
Office based, central London.
Competitive.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Marketing, Public Relations, and Writing/Editing
* Retail Luxury Goods and Jewelry
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