Are you fantastic on the phone, confident with technology and happy to help people? Do you enjoy variety and have an eagle eye for detail? Would you like to join a small team within a friendly, growing company? Then this could be the perfect career move for you… Where do you fit in? You’ll be arranging appointments over the phone with clients for their annual reviews with our Financial Advisers. Using your people skills, attention to detail and admin experience, you’ll make sure that everyone receives excellent customer service. You’ll update our in-house system, ensuring that files and records are accurate. Post plays a big part of this role - you'll be responsible for incoming and outgoing correspondence. You’ll also get involved with different projects and ad -hoc work, giving you lots of variety. You’ll be spreadsheet savvy and happy to navigate around different IT systems. You’ll be aware of deadlines and the need to prioritise, as some of your work will be time sensitive. Working with your team, you’ll deliver a first-class service, helping to ensure the smooth running of our business. What’s in it for you? A competitive salary benefits including private medical insurance, paid birthday leave, and a staff discount platform giving you money off a wide range of goods and days out A busy and varied, role where you’ll always have plenty to do You’ll be joining a growing team in a friendly business What do you need to be successful? Customer service experience is a must, along with excellent communication and administration skills and a willingness to learn. Experience within a financially regulated industry would be great but not essential as we offer lots of training. Accuracy and the ability to meet deadlines – effective at organising and prioritising your workload. You’ll be adaptable, friendly, and helpful You’ll be positive, keen to learn, good with people, and technology & system savvy We work 35 hours per week, Monday to Friday. You’ll be based from our Waterlooville office, and following training, work on a hybrid basis according to the needs of the business. Who are Argentis? What do we do? This position is with Argentis - an Independent Financial Advice firm, authorised by the Financial Conduct Authority, owned by Hurst Point Group. We have one mission at our core: giving our clients confidence in their finances. We offer a broad range of wealth management and financial planning services to our clients, ranging from large scale investors and companies to individuals and small businesses. We’re looking for talented people to join our teams, to help us achieve our goals and build for the future. We are committed to equality of opportunity for all, we care passionately about our staff, and are committed to promoting and protecting the physical and mental health of all our employees.