Porsche Centre Preston has a rare opportunity for a Service Advisor to work for one of the world’s most iconic brands, based at their award-winning site on the Docklands.
The Role:
The successful applicant will have a passion for delivering the highest levels of customer service. Responsibilities will be to:
* Provide customers with a welcoming and individual experience in a warm and professional manner
* Build customer loyalty and satisfaction ensuring all requirements are met
* Raise invoices and take payments
* Taking all our customers through our Direct Dialog Bay (DDB) in order to highlight any additional work that may be required
* Advising customers of their required Porsche service intervals and pricing
Skills & Experience:
Applicants must have proven experience in a similar role, as well as Service knowledge, together with:
* Outstanding customer service skills
* Strong administration skills
* Ability to work under pressure
* A professional and confident telephone manner
* Quality awareness
* Attention to detail
* Full UK driving licence
* Requirement to attend Porsche Training and become a Porsche Accredited Service Advisor within the required time frames as outlined by the manufacturer
Working hours are Monday to Friday 8.30am to 5.30pm, and Saturday 8.30am to 12.30pm on a rota basis.
The Benefits:
As you will be working within a highly successful and award-winning Porsche Centre, the position offers many benefits:
* 25 days holiday (plus bank holidays) in a complete holiday year (January to December)
* An additional day’s holiday in recognition of your birthday
* Bowker Benefits Discount retail shopping platform
* Preferential family rates at BMW, MINI and BMW Motorrad, through the group staff scheme
* Company pension scheme
* Death in Service policy at 1x basic salary
* Work wear supplied
* Childcare voucher scheme
* Cycle to work scheme
* Training, coaching and development funded
* Incentives and rewards
* Free tickets to local and national events
* Staff social events
* On site car parking
If you can demonstrate the required skills and enthusiasm, and share our passion for the Porsche brand, please apply with your CV and letter of application.
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