About the Role We are seeking a Business Support Administrator to join our clients dynamic team (until November 2025) and provide high-quality administrative support to Social Work and Trust staff. You will play a key role in ensuring efficient processes, accurate record-keeping, and timely support to achieve the best outcomes for children, young people, and families. As a Business Support Administrator, you will be an administrative specialist in one of the following areas: Team Support Contact and Reception Legal Clerk Financial Administration Key Responsibilities Provide proactive administrative support to internal and external stakeholders. Organise and document meetings, including those involving sensitive information. Handle incoming queries via phone, email, and in person, ensuring professional communication. Maintain secure and accurate records, databases, and filing systems. Process financial and business-related administrative tasks following relevant procedures. Support front-line reception services, offering excellent customer service. Ensure office equipment is maintained and report any issues as needed. Work flexibly to meet the service's needs, ensuring efficiency and professionalism. Adhere to statutory regulations, including GDPR and health & safety policies. Key Requirements Essential: 5 GCSEs (Grade C or above) including English and Maths, or equivalent qualification/experience (NVQ Level 2 in Business Administration). Strong literacy and numeracy skills. Good basic IT skills. Experience handling and processing both manual and computerised information. Strong problem-solving and analytical skills. Excellent verbal and written communication skills, with the ability to adapt to different audiences. Ability to manage tasks independently and ensure accuracy and timely outputs. Effective time management, prioritisation, and ability to work under pressure. Ability to work with discretion and confidentiality, particularly in sensitive situations. Commitment to teamwork, flexibility, and covering for colleagues when required. A clear understanding and commitment to equality, diversity, and inclusion. Desirable: Certificate in keyboarding. Microsoft Office proficiency. Experience working in local government, children’s services, or a similar environment. Evidence of continuous professional development. Why Join Our client? Opportunity to make a difference in children and families’ lives. Supportive and inclusive working environment. Professional development and career growth opportunities. How to Apply If you are a detail-oriented, proactive individual with a passion for providing high-quality business support, we’d love to hear from you Apply now by submitting your CV We are committed to equality, diversity, and inclusion and welcome applications from all backgrounds.