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Band 4
Main area: General office and Newsam receptions, administration services
Grade: Band 4
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 173-03925-COR
Site: The Newsam Centre
Town: Leeds
Salary: £26,530 - £29,114 Per Annum
Salary period: Yearly
Closing: 03/02/2025 23:59
Job overview
We are seeking an enthusiastic and motivated Band 4 Team Coordinator to manage the administrative provision for the General Office, Receptions, and Cashiers' Office at the Newsam Centre. This is an exciting opportunity for a dynamic individual to lead a team of administrators, support the Multi-Disciplinary Team (MDT) from a patient funds perspective, and ensure the delivery of high-quality administrative and financial support services.
As Team Coordinator, you will:
1. Directly manage administrative, receptions (including airlock) and cashiers' office staff, ensuring systems and processes are effectively implemented, monitored, and reviewed to make the best use of staffing resources.
2. Oversee the operation of the cashiers' office, which deals directly with patients whose funds are managed on their behalf, ensuring all financial policies and procedures are adhered to.
3. Facilitate cross-working between services and other areas providing cover where necessary.
4. Review, evaluate, and within the boundaries of the role, implement improvements to systems and processes to enhance service delivery.
Main duties of the job
What We’re Looking For:
1. Is an experienced line manager with a track record of implementing and monitoring systems and processes to enhance service delivery.
2. Has experience working within an MDT or a similar collaborative team environment.
3. Possesses strong communication and organisational skills, with the ability to work independently and meet deadlines.
4. Is self-motivated, flexible, and able to problem-solve and resolve issues as they arise.
5. Understands the importance of motivating and leading a team towards achieving shared goals.
Has advanced word processing skills and demonstrable experience with electronic systems, such as EPR systems (e.g., Care Director or similar). Has a solid understanding of financial policies and procedures and experience managing funds on behalf of others.
Working for our organisation
We are a high quality, high performing NHS foundation trust. We are the main provider of specialist mental health and learning disability services in Leeds. Our vision is to provide outstanding mental health and learning disability services as an employer of choice. Our ambition is to support our service users and carers, our staff and the communities we serve to live healthy and fulfilling lives.
Detailed job description and main responsibilities
The job holder will take responsibility for delivering a professional, efficient, and confidential patient finance administrative service, specifically managing patient funds and ensuring compliance with financial policies and procedures. This will include support to other reception areas, secretarial support to other services as required, including assistance with typing and minute-taking, to meet service needs.
Strong interpersonal and communication skills are essential, as the job holder will establish and maintain effective working relationships at all levels, both within and outside the Trust.
Person specification
Experience
* Experience of managing teams providing administrative support to a busy service
* Experience of Microsoft office package and its uses
* Experience of managing and being part of a team who are able to work together to deliver highest level of administrative financial support to the wider MDT
Skills
* Active Listening, Non-Verbal Communication, Asking Questions, Being Clear and Succinct, Clarifying and Summarising.
* Collaboration with team members, Consistently meeting deadlines, Constant communication with employees and clients, Problem solving.
Applications are welcomed from candidates who wish to apply for a position on the basis of a smarter (Hybrid) or flexible working arrangement – please contact the Recruitment Team if you have any queries regarding this in terms of your initial application.
LYPFT is committed to upholding its statutory responsibilities in relation to safeguarding adults and children.
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