This Hosing Association is looking for a confident, people-focused individual with great interpersonal skills for this busy Repairs role. If this is you, come and join this organisation as one of their Repairs Call Handlers.
Job Title: Repairs and Maintenance Advisor
Hours: 35 hours (Full Time)
Location: Blackstock Road, Finsbury Park, N4
Salary: £30,886
Contract: Permanent
This is an exciting opportunity for an experienced Repairs Call Handler who understands customer needs and has a positive customer output and able to work in a small, but supportive, Housing & Neighbourhoods Team working on all aspects of Repairs. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing an excellent customer outcome across this Association’s portfolio and help keep their residents safe in their homes, and someone who wants to add value within an organisation.
You will bring your knowledge and experience by providing advice and support to various stake holders, staff and residents by keeping CRM up to date and be able to demonstrate excellent customer service is being provided. You should be a resilient, professionally curious person, who is enthusiastic about a career in the Social Housing sector.
You will work closely with the Repairs Manager to support with continuous improvement across all service areas, while helpi...