Blackpool Zoo & Lakes Aquarium Personnel Manager
Location: Blackpool Zoo, East Park Drive, Blackpool, Lancashire, FY3 8PP, United Kingdom
Posted: 4 days ago
Application Deadline: 18 March 2025 (15 days remaining)
Job Requisition ID: JR105969
At Blackpool Zoo, we aim to ensure that all of our visitors experience a fantastic day out. It’s not just about the amazing attraction and all it has to offer; each member of our team plays a part in making this happen.
Blackpool Zoo is part of Parques Reunidos, one of the leading leisure park global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions) across various countries.
We are seeking a confident and committed individual to join our team as the Personnel Manager.
Role Type: Permanent
We’ll provide full training and uniform, a competitive salary package, and a host of benefits, including complimentary attraction tickets, discounts, and other incentives.
Roles & Responsibilities:
A large leisure park operator is seeking a Full-Time Personnel Manager responsible for the management of human resources at two of our UK visitor attractions in the North West.
The job is based at Blackpool Zoo and incorporates the responsibilities of Blackpool Zoo and Lakes Aquarium Human Resources Management. The role will ensure a cohesive and consistent approach to managing our people in these two attractions throughout their journey with us from recruitment, development, welfare, and future opportunities.
As Personnel Manager, you will report to the Zoo Director regarding Blackpool Zoo and to the UK Director regarding Lakes Aquarium. You will be part of the Zoo’s senior management team and work closely with the P&O team at Parques Reunidos corporate headquarters.
Due to the difference in scale in each attraction, it is anticipated that you will spend approximately 80% of your time working on Blackpool Zoo and 20% on Lakes Aquarium.
This role comes with a competitive salary of £42,000 plus bonus and benefits.
Requirements:
* At least two years’ experience in Human Resource management at an organization with 50+ staff, ideally in a service business.
* Expertise in personnel legislation and best practice.
* Experience working with corporate ownership and adapting corporate strategic policies at the local level.
* Ability to work effectively under pressure and manage sensitive and confidential information.
* Excellent verbal and written communication skills, with a keen eye for detail.
* Proficiency with relevant software for preparing reports and presentations.
* The ability to maintain a high degree of confidentiality, trust, and credibility.
* Calm, controlled, and resilient demeanor.
* Experience in creating and managing personnel budgets and associated data analysis and reporting.
* Ability to manage and support a diverse range of staff of all levels and experiences.
* Ideally experienced in Workday or equivalent human resource management platform.
* Travel between Blackpool Zoo and Lakes Aquarium required on an average once per month.
* Exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner.
* Ability to exude unwavering professionalism toward guests, team members, management, and other human resources contacts.
* Must be proficient in Microsoft Outlook, Excel, Word, and PowerPoint.
* Relevant CPID qualification preferred but not essential.
Salary: £42,000.00 per year
Benefits:
* Bonus Scheme (circa 15% of salary addition)
* Cycle to work scheme
* Employee discount
* Pension
* Life Assurance
* Medical Insurance
* Electric Car Scheme
Schedule: Monday to Friday, 8 hours per day; seasonal hours vary between 8am and 6pm
Work Location: Blackpool Zoo
To apply, please send your CV and a cover letter to darren.webster@blackpoolzoo.org.uk by Tuesday, 18th March.
Seize this opportunity to transform your future and be part of our dynamic team — apply today and make your mark!
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