Enterprise Application Architect - Business Systems
Department: Customer Operations
Employment Type: Permanent - Full Time
Location: UK - Hybrid
Description
Your new company
A tech scale up with Big Plans...
When you join Exclaimer you will join a global award winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture.
Not Heard of us ?
We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in 150+ countries. Some of these customers include renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 275 employees worldwide.
We are looking for great leaders to join the team responsible for driving business efficiency through adoption of best-in-class business systems, utilizing the latest enhancements to support the rapidly growing scale-up.
As part of the business systems team, this role is expected to act as a leader within the team, demonstrating on a daily basis the core Exclaimer values and behaviours and a positively contribute to cross-functional projects.
This role encompasses the management of the key technical systems that enable the effective day to day operation of the business. The evolution of these systems to support the next stage of Exclaimer’s growth is still in its early stages and someone coming into this role has the opportunity to shape their long-term technical direction.
This broad and wide-reaching role requires both technical expertise and honed communication skills, especially across technical best practises. The preferred candidate will be experienced, able to adapt to change and someone who enjoys working within a dynamic fast paced environment.
Key Responsibilities
* Lead definition and implementation of Enterprise application architecture to support fast paced growth of the business and support efficient operations functions.
* Guide projects to follow reference architectures, strategic technology stacks and standards and best practices.
* Build organizational knowledge of external and internal technical capabilities and trends, provides leadership and facilitate the evaluation of vendors and products, contribute to the provision of oversight and governance for configuration and implementation of products.
* Understand the wider technical landscape and where the enterprise applications fit into this landscape, ensure the big picture is taken into account when defining technical architecture.
* Work with Business Systems team, subject matter experts and decision makers to accurately define technical requirements.
* Lead the establishment and documentation of technology direction and standards for application platforms, involving all aspects of software, applications, integration, middleware translators, utilities, tools, and languages for use by information technology groups.
* Provide support to Business Systems leadership and engineers throughout the project cycle to ensure development of efficient architecture utilizing established standards, procedures and methodologies.
* Applies extensive knowledge of business drivers, technology strategy and software architecture goals to develop and deliver clear, comprehensive data, technical and product architectures.
* Resolve architecture issues and guide application integration / architecture implementation, testing and deployment for the Core Transformation initiative.
* Lead architecture and business process definition and design.
Skills Knowledge and Expertise
* An experienced Enterprise Applications Architect, supporting agile teams with the ability to guide, facilitate and drive delivery.
* Experience of working with across multiple interconnect systems. Working across Salesforce, NetSuite, ZAB and Zendesk and supporting departmental level integrations.
* Passionate with a background in enterprise applications, with a strong knowledge of development and technical principles, methodologies, and values.
* Bring strong engineering principles to business systems, such as change control, release notes, technical documentation and best practices.
* Extensive Salesforce development experience, or strong knowledge and understanding of, including Marketing Cloud, Lightning Web Components, Apex Programming, Lightning experience, Controllers, Triggers, APIs.
* Hands on and detail oriented, with a strong knowledge of enterprise application best practices, coupled with practical experience.
* Able to assess technical changes, understand them in context of the wider system and able to identify where new technological developments benefit the business.
* Experience in debugging and diagnosis root cause of issues in business systems and identifying the underlaying cause.
* Prior experience of working in a comparable high velocity technology business (SaaS, Fintech).
Benefits
We offer you a challenging job in a growing and truly global international SaaS company with a competitive compensation structure. Ah, and you will be part of a fun and hardworking team:
* Remote / Hybrid working
* Healthcare
* Life insurance
* 6 weeks - work anywhere option per year
* Employee Assistance program
* Contributory retirement savings plan
* Opportunities for training & development
* Great team and culture
* Discounts portal
* Income protection Insurance
* Online GP services
Exclaimer is an equal opportunity employer and people seeking employment with us are considered without regards to race, colour, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.
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