Business Support Assistant needed in Stroud Paying £11.49 per hr ref 5265235
Full time hours on a temporary basis
To support in all aspects of the effective administration of community services including health & wellbeing, youth & environmental.
1. To work in partnership with the Senior Communities Support Officer and Community Development Officer to deliver the Careline Service for our most vulnerable residents.
2. Work with Community Services officers to implement the digital switchover installation roadmap.
3. To attend events to promote the new digital service to residents.
4. To be the first point of contact with the public and manage calls and emails received by community services.
5. To triage incoming ASB reports; where additional information is required, gather information and update case records.
6. To support the Senior Communities Support Officer with responses to service complaints, FOIs, and other enquiries associated with service delivery.
7. To contribute to the review of existing procedures and implementation of channel shift options where appropriate.
8. To provide support where required across the Communities directorate with efficient and effective business process and document production including minute taking.
9. Provide financial support to officers across the services, for example, raising invoices, purchase orders, and debt chasing.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references, so please be prepared.
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