We have an immediate requirement for a Facilities Manager to assist our client for a 4 month contract until January.
The Facilities Manager will assume responsibility for all aspects of the contract, with a key focus on delivering exceptional service to both the end client and its customers. A crucial part of this role will be ensuring continuous improvement in operations through effective supply chain management.
Your responsibilities will include:
1. Day-to-Day Issue Management: The Facilities Manager will be the central point of contact for all facility-related issues. They will proactively identify and resolve problems, ensuring minimal disruption to operations. Immediate response to any concerns will be a top priority.
2. Relocation Coordination: In preparation for the move to a new headquarters, the Facilities Manager will meticulously plan and coordinate the relocation process. This includes liaising with movers, managing the packing and unpacking of items, overseeing the setup of workstations, and ensuring all facilities are fully functional at the new location.
3. Office Moves: The team will assist in planning and executing office moves efficiently, minimizing downtime and ensuring that employees can seamlessly transition to the new workspace. This includes managing the logistics, coordinating with moving companies, and providing on-site support during the move process.
4. Archiving Requests and Locker Management: The Facilities Manager will handle archiving requests, ensuring documents are securely stored and easily accessible when needed. Additionally, they will manage locker allocations and ensure a fair and organized system for employees.
5. Liaising with Security: The Facilities Manager will maintain constant communication with the security team, addressing security-related concerns, coordinating access protocols, and ensuring a safe working environment for all employees.
6. Daily Interactions: The Facilities Manager will engage in daily interactions with designated representatives to address any immediate concerns and ensure the smooth flow of operations. Regular catch-up meetings will be held to discuss ongoing activities and upcoming plans.
7. Monthly Performance Review Meetings: Monthly performance review meetings will be proposed where detailed reports on service delivery, supplier performance, and issue resolution will be presented. These meetings will provide a platform to address feedback and implement improvements promptly.
8. Supplier Management: The Facilities Manager will record the Service Level Agreements (SLAs) currently in place with all existing suppliers, clearly redefining expectations regarding performance, response times, and issue resolution. They will actively manage these agreements, ensuring that suppliers adhere to the agreed-upon standards.
9. Site Attendance and Potential Visits: The Facilities Manager will be physically present at the site during regular business hours to ensure immediate attention to any issues. Additionally, they will be available to visit Crawley and Maidstone if the need arises, guaranteeing consistent quality of service across all locations.
10. Virtual Support: The Facilities Manager will also be available to provide remote support to Crawley and Maidstone if required on an ad hoc basis.
11. Setting up and Testing: Setting up and testing the client's floors' various AV/FM/Catering operations.
12. Raise POs as Required.
13. Incumbent Supplier Oversight: The Facilities Manager will oversee the performance of incumbent suppliers, ensuring they meet agreed-upon service levels.
14. Regular Assessments and Feedback: Regular assessments and feedback will be conducted.
“People Group is an equal opportunity employer. We embrace and are committed to promoting an inclusive environment for both our clients and employees.
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