Liverpool University Hospitals NHS Foundation Trust
LiVES Vascular Service is looking to appoint a Medical Secretary to provide a comprehensive service with the minimum of supervision. Organise your workload and co-ordinate activities with other Medical Secretaries to ensure that an efficient service is provided. It is essential that you should exercise initiative commensurate with the role and it is vital that confidentiality is maintained at all times. The successful applicant will be able to organise their own workload and co-ordinate workload activities with other Medical Secretaries in the team. The successful candidates will be of a pleasant disposition, have excellent interpersonal skills and a friendly telephone manner. Applicants will be proficient in the use of audio-typing and word-processing packages and qualified to at least RSA Level 3/OCR typing/word-processing or equivalent. Knowledge of medical terminology is essential. Possession of the AMSPAR certificate is desirable.
There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work to your own initiative.
Please note this vacancy may close early once sufficient applications have been received.
Main duties of the job
To provide a comprehensive service to the consultants and speciality teams, with the minimum of supervision. Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible.
Job responsibilities
To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians.
To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on the PAS system.
Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.
Support consultants in non-clinical activities role by preparing presentation documents, using relevant packages and arranging meetings, setting agenda, circulating agenda/supporting papers as appropriate and taking minutes at meetings.
Ensure appropriate personnel are informed of consultant annual leave/study leave. Keep consultants informed of junior doctor leave, as it could have an effect on the service.
Organise and maintain consultants admissions. Cancel and add patients to the waiting list, as appropriate, lists are updated, and patients contacted.
Liaise with anaesthetic department and ward. Complete and amend theatre lists appropriately. Book Critical Care beds and admissions from home.
Type dictation from audio transcription of clinical correspondence and documentation. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.
Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not. Allocate and check the work of other staff.
Person Specification
Qualifications
* Educated to GCSE level/O Level/equivalent or higher.
* Secretarial qualification or equivalent.
* Knowledge of medical terminology.
* ECDL or equivalent.
* Shorthand.
Experience
* Excellent I.T. skills with knowledge and experience of all Microsoft office packages.
* Demonstrable experience working in an NHS office environment as a medical secretary.
Skills
* Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills.
* Excellent organisational skills.
* Ability to organise workload effectively and prioritise to meet deadlines.
* Excellent interpersonal and influencing skills.
* Ability to work individually or as part of a team.
* Experience of supervising and motivating a team.
* Knowledge of internal PAS system.
* Understanding of Trust internal policies as appropriate.
Qualities/Attributes
* Capability to adapt to most situations.
* Eager to learn.
* Ability to maintain control of stressful/sensitive situations.
Other Requirements
* Comply with Trust policies and procedures.
* Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act.
* Ability and willingness to undergo further training in accordance with the needs of the post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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