Overview
We are seeking a dedicated and enthusiastic Shop Assistant to join our team. The ideal candidate will play a crucial role in ensuring a welcoming and efficient shopping experience for our customers. This position requires excellent communication skills, a friendly disposition, and the ability to work collaboratively in a fast-paced environment. Bilingual or multilingual candidates, particularly those fluent in English, are highly encouraged to apply.
Duties
* Greet customers warmly as they enter the shop and provide assistance as needed.
* Maintain an organised and tidy shop environment, ensuring that products are well-displayed and accessible.
* Assist customers with product inquiries, providing knowledgeable recommendations and information.
* Process transactions accurately at the till, handling cash and card payments with care.
* Collaborate with team members to achieve daily operational goals and enhance customer satisfaction.
* Handle customer complaints or concerns professionally, ensuring a positive resolution.
Requirements
* Previous experience in retail or customer service is advantageous but not essential.
* Strong communication skills, with the ability to converse effectively in English.
* A friendly and approachable demeanour, with a passion for providing excellent customer service.
* Ability to work flexible hours, including Saturdays if required.
* Basic numeracy skills for handling transactions accurately.
* A proactive attitude towards learning about products and services offered in the shop.
* Availability to work a full week while other staff are on holiday, which means a few weeks in a year. This is crucial for this position.
Join our team as a Shop Assistant and contribute to creating an enjoyable shopping experience for all our customers!
Job Type: Part-time
Pay: £11.50 per hour
Expected hours: No less than 16 per week
Schedule:
* Monday to Friday
Work Location: In person
Reference ID: Shop assistant. Part-time
Expected start date: 03/02/2025
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