Role Description
Complex Needs Support Worker
Please note: You must live in the UK and have the Right to Work in the UK. SeeAbility is unable to support any sponsorship requests.
Location: Leatherhead, Surrey
1. Salary: £12.00 per hour (£23,400 per annum) pro-rata plus benefits.
2. Hours: 37.5 hours per week, Monday to Sunday on a shift rota basis, this role has a sleep-in requirement.
3. Employment type: Full-time, Permanent
Do you have demonstratable experience of behaviours that challenge and complex mental health needs?
Are you resilient, able to keep calm in a crisis and be proactive in your approach?
Are you non-judgemental and able to deliver support with a fully person-centred approach?
If this is you, we want to hear from you. Come and be part of something extraordinary!
The Role of Complex Needs Support Worker
The Complex Needs Support Worker role is essential and plays a key role in the overall experience to the people we support at SeeAbility. Over the coming months, Leatherhead Support Service have the opportunity to support further individuals with complex health needs, to live a more fulfilled life and ultimately become more independent.
We are on the lookout for knowledgeable Complex Needs Support Workers who are eager to join our inclusive and supportive team. Together, we work harmoniously to provide the necessary support to individuals with autism, learning disabilities, mental health conditions, physical conditions, trauma-related conditions, behaviours that challenge, and visual impairments.
In your role, you will utilise your expertise to assist the people we support. We highly value individuals who possess a strong work ethic and are open to the training we offer. You will be responsible for delivering both direct and practical support to the people we support and their families. It can be quite a challenging environment at times, so a positive attitude, compassion, resilience, and vigilance are important.
Furthermore, as Support Worker:
4. You will participate in daily activities such as personal care; laundry; meal preparation; medication and administration.
5. You will get to know the people you support, helping them to live the life they want to live.
6. You will take personal responsibility for the quality of care and assistance delivered to the people you support.
7. You will safeguard and promote the welfare of the people you support.
8. You will help the people you support plan towards and achieve, both short- and long-term goals.
9. You will be creative and explore new opportunities when planning activities, vacations, learning, and social engagements.
10. You will support with managing personal affairs making, preparing for, and attending any appointments.
11. You will ensure that the people you support, and their families are treated with respect, dignity, equality, and equity.
12. You will work in accordance with SeeAbility’s values.
We are looking for people with the right attitude, who have an open mind and are forward-thinking. You will be able to work 37.5hrs per week on a shift rota basis, covering early shifts, late shifts, and weekend shifts.
Holding a full UK drivers’ licence would be advantageous for this role, but is not essential.
Safer Recruitment and Diversity
SeeAbility safeguards and promotes the welfare of the young people and adults we support. Therefore, we collaborate with successful candidates to complete appropriate vetting checks prior to joining.
SeeAbility is committed to promoting equality, encouraging diversity, and embracing inclusion among our workforces. We want our workforce to be truly representative of all sections of society and the people we support.
Our Benefits
Your rewards
Training and Development
At SeeAbility, we fully support your training and development. You will start with an extensive Induction programme and throughout your probationary period you have face-to-face training, e-learning, and guidance to support you whilst in your new role.
Your continued development is important to us, therefore, SeeAbility offer the means to progress your career, your way! You will learn and have support in your role, and have the opportunity achieve professional qualifications - Care Certificate, QCF levels 2-5, which are funded by SeeAbility!
Your extraordinary opportunities
13. Leadership development academy and talent programme for the next steps in your career.
14. Fully paid essential training.
15. Funded professional qualifications – Care Certificate, QCF levels 2-5 available.
16. Annual excellence awards.
17. Long service awards and recognition.
18. Quarterly 1:1s : Opportunity to discuss your progress and your future.
19. We are a Living Wage Employer.
20. Free Winter Breakfast Club – January to March.
Your work-life balance
21. 28 days holiday (incl. bank holidays), increasing to 36 days with long service (1 extra day for each year of service).
22. Life events - Time off when you need it most.
23. Flexible working - We are up for anything that works for your team and the wider organisation.
Your money goes further
24. Discounts and cashback at hundreds of shops, restaurants, and activities.
25. Eligible for Blue Light Card discounts.
26. Save 10% on monthly bus travel.
27. Pay reviews and commitment to pay competitive rates.
28. Employer contributory pension scheme - Support and tools to help you make the right decisions about your future.
29. Refer a friend and receive £600 (Support Workers to Deputy only).
30. Paid DBS and renewals.
31. Season ticket loans.
32. Cycle to Work Scheme.
33. Discounted mobile phone options.
Your wellbeing counts
34. Life assurance of two times annual salary.
35. Organisational Sick Pay Scheme after 6 months service starting at 2 weeks and increases with service up to 12 weeks at 3 years’ service.
36. Free 24/7 employee assistance programme for advice and support.
37. Free eye care vouchers.
38. Discounted gym membership.
About The Company