Job summary Surrey Downs Health & Care Are you an organized and proactive individual with a passion for supporting learning and organisational development? We are looking for a Learning and Organisational Development Administrator to join our team at Surrey Downs H&C. In this pivotal role, you will provide vital administrative support to the Learning & Development Team, ensuring the smooth delivery of training programs for Health Care Assistants, Registered Nurses, and other staff. This role is integral to maintaining the professional development of our staff, ensuring all training sessions are well-organized and effectively delivered. If you thrive in a dynamic environment and enjoy supporting others to succeed, we'd love to hear from you Main duties of the job Assist with administrative functions of the Learning & Development Team Recording the internal non-medical courses delivered for the Health Care Assistants/ Registered Nurses Liaise with the Communication Team to advertise the training dates on the Intranet. Liaise with the Education Team to input training dates into the online booking system to enable bookings. Liaise with teams to advertise the training dates Assist with training days to ensure effective facilitation of training sessions Supports the team in administrative and clerical work To set up an electronic delegate list of all training days to allow monitoring/maintaining the attendance list Send out an e-confirmation letter to all the delegates prior to each training day Monitor booking cancellation by re-allocating places that have been cancelled Prior to each training day, co-ordinate with the Lead to discuss the number of delegates and rescheduling dates if the attendance is below the minimum required number Escalate capacity issues ahead of time to facilitators and plan for additional sessions Support the Learning & Development Team in the smooth running of all the training preparing all training resources/relevant workbooks before each session Following up with non-attendees and update the system with this information to ensure accurate and up to date record keeping About us Surrey Downs Health and Care deliver care closer to people's own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations. Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes: The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area CSH Surrey Epsom and St Helier's University Hospitals NHS Trust Surrey Council County Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us. It's on those grounds that the Surrey Downs Health and Care was formed - we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before. In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents. Date posted 04 February 2025 Pay scheme Agenda for change Band Band 3 Salary £25,329 to £26,958 a year Pro Rata per Annum inc Fringe HCAS Contract Permanent Working pattern Full-time Reference number 343-SDH&C-6928661 Job locations Horizon Upper High Street Epsom KT17 4QJ Job description Job responsibilities For a comprehensive overview of the role and its requirements, please refer to the attached Job Description and Person Specification. Job description Job responsibilities For a comprehensive overview of the role and its requirements, please refer to the attached Job Description and Person Specification. Person Specification Qualifications Essential Good understanding of verbal and written English and Mathematics to at least GCSE Grade C Desirable Administrative Qualification Experience Essential Experience in a training administrative role Previous experience of using IT Solutions to streamline administrative processes Desirable Previous NHS experience Skills Essential Proficient in Microsoft Office Software; including Word, Excel and PowerPoint to Intermediate level. Desirable Full UK driving License Person Specification Qualifications Essential Good understanding of verbal and written English and Mathematics to at least GCSE Grade C Desirable Administrative Qualification Experience Essential Experience in a training administrative role Previous experience of using IT Solutions to streamline administrative processes Desirable Previous NHS experience Skills Essential Proficient in Microsoft Office Software; including Word, Excel and PowerPoint to Intermediate level. Desirable Full UK driving License Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Epsom and St Helier University Hospitals NHS Trust Address Horizon Upper High Street Epsom KT17 4QJ Employer's website https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)