Work pattern: Initially part-time, transitioning to full-time hours during the summer season.
Must be able to work weekends.
Location: Chatham Maritime Watersports Centre, Maritime Way, Chatham, Kent ME4 4QT
Pay: £12.60 - £15 per hour (depending on age and experience)
Key Responsibilities:
1. Ensuring that customers have fun at the Aqua Park in a safe environment.
2. Following our standard operating procedures and assisting with managing the flow of customers around the Aqua Park.
3. Undertaking Lifeguard rotations on the Aqua Park and on the shore.
4. Ensure that safety cover is of the highest standard and acting immediately to assist any customer in difficulties.
5. Accurately completing Documentation and First Aid Forms, as required.
6. Assisting with safety checks of the equipment at the beginning of the day and helping to safely pack down the site at the end of the day.
7. Delivering a safety brief to customers before they enter the park.
8. Cleaning the equipment and facilities as necessary.
9. Undertaking customer service/shore rotations, where you will assist customers with rental wetsuits and buoyancy aids.
10. Always ensuring that your actions mean that we will receive good customer feedback, after their visit to our site.
11. Comply with our code of conduct and ensuring the safeguarding and welfare of all participants, especially children and vulnerable adults.
Essential Skills and Knowledge:
1. The RLSS Open Water Lifeguard qualification.
2. PLUS
3. Safeguarding Certificate completed in the last 3 years.
4. Level 2 open water swim coach.
Person Specification:
1. Community-minded, flexible with a can-do approach.
2. Excellent customer service, strong team working, communication and problem solving skills.
3. Attention to detail to identify any safety issues to resolve them swiftly.
4. Mature interpersonal skills with ability to connect to a range of stakeholders.
5. Minimum 1 years’ experience in lifeguarding / watersports.
6. Computer literate with good IT skills and ability to report and track activity.
7. DBS vetted.
Benefits:
1. Free use of facilities for you.
2. Staff discounts for friends and family on activities.
3. Free onsite parking.
4. Opportunities for growth within the watersports industry.
Seniority level
Entry level
Employment type
Other
Job function
Other
Industries
Sports and Recreation Instruction
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