About The Job As an Implementation Consultant, you will play an important role in creating, configuring, and assembling the foundational components of Sofico's solution to support and enhance business processes. You will collaborate closely with clients and project teams to design, implement, and deliver tailored solutions that meet customer needs. Your responsibilities will include: Implementation (Project) Services Solution Design: u2022 Analyze and refine customer requirements into detailed functional and system specifications. u2022 Assess existing Miles functionality and propose effective solution directions. u2022 Develop configuration solution designs in collaboration with stakeholders. u2022 Partner with Business Analysts, Technical Analysts and developers to define solution sections in Functional Analyses and Change Requests. Configuration Execution: u2022 Execute and document configuration solutions. u2022 Integrate solutions from various work streams into a cohesive system. u2022 Conduct unit testing to ensure quality and reliability of configured solutions. Solution Delivery: u2022 Prepare for and execute solution deployments. u2022 Ensure timely delivery and successful handover of solutions to customers. u2022 Provide testing support and resolve issues related to configured solutions. Solution Integrity u2022 Support data migration, document management, and reporting from an in-depth understanding of customer solutions. u2022 Collaborate with Product Managers to align project solutions with the product's roadmap and future developments. Change Request Management: u2022 Analyze and refine customer service requests into actionable specifications. u2022 Verify Miles' capabilities to propose optimal solution directions. u2022 Design, execute, document, and deliver configuration solutions. u2022 Collaborate with BA's, TA's, product managers and developers for enhanced solution implementation. Customer Interaction: u2022 Engage with customers to address complex requirements and provide comprehensive handovers. u2022 Provide accurate estimations to Account and Service Desk Managers. u2022 Handle customer queries and provide expert advice on solution configurations. u2022 Offer guidance on configuration design for customer-led implementations. u2022 Support customers in their configuration and development processes. Your Skills And Interest You like to work on impactful projects in a dynamic and innovative environment. You will collaborate with passionate professionals, refine your skills, and contribute to delivering solutions that drive customer success. What else is expected: u2022 Proven experience in a configuration or implementation consulting role, preferably in a tech-driven environment. u2022 Familiar with software implementation lifecycle. u2022 Strong analytical skills with the ability to translate business requirements into technical solutions. u2022 Proficiency in system configuration, testing, and documentation. u2022 Excellent problem-solving skills and attention to detail. u2022 Effective communication and collaboration abilities to interact with diverse stakeholders. u2022 Experience in customer engagement and providing consultative support. u2022 Familiarity with ERP software solutions in the automotive or financial services sectors is a plus. What We Offer We would like to welcome you to an international and multicultural company that has been operating for over 30 years and is doubling in size every 5 years. Growth is our middle name, while we strongly adhere to our horizontal and open company culture. You're in the drivers' seat of your own career, that's our motto. Your personal development is therefore paramount. During an extensive onboarding program of six months, we make you, with the support of your job coach, familiar with our product and the organization. Even after this period, you will continue to get opportunities to learn and develop yourself further. You're never alone. At Sofico you will also work in a modern state-of-the-art office that is easily accessible. In return for your efforts, we offer an extensive salary package, including a company car, a bonus system, and a pension plan. The flexible office hours and opportunities to work from home up to 2 days per week provide the necessary flexibility within the company. At Sofico we are strong believers in the power of a good cup of coffee. Water or soft drinks are of course also on the menu. We love our team events. Think after-work drinks, a BBQ, a family day, a company weekend, or a walking dinner with the whole company.