Job Type: Permanent
Build a brilliant future with Hiscox
Position: UK Property Services Manager
Reporting to: Head of Property Services - Group
Location: York
The Property Services team create and maintain environments for everyone to do their best work. This means continually assessing how we optimise our offices to ensure connectedness, collaboration and a stronger community.
Our aim is to provide consistently clean, well maintained and fit for purpose offices for all our staff across the Global estate.
We go the extra mile wherever possible to provide excellent customer service to our colleagues and stakeholders around the business.
Key Responsibilities:
1. You’ll support the development of and implement UK real estate strategy.
2. Develop meaningful and supportive relationships with stakeholders to establish requirements and ensure portfolio is optimal (size, location, layout etc.).
3. Ensure offices are clean, maintained to the required standard and fit for purpose by working closely with contractors and end users.
4. As part of the Global Property Services Management team, you’ll share best practice, contributing to and providing updates on the Global Real Estate Strategy.
5. Line management of H&S Coordinator, support the implementation of H&S, BC and Security tasks completed by consultants to comply with legislation, guidance and standards.
6. Line management of London Facilities Manager, including support to the onsite team and oversight of 3rd party office services (Wilson Vale, Comxo, Condeco).
7. Management of UK contracts and communication with local stakeholders to successfully run London, York, Colchester and Regional offices.
8. Work closely with group finance and property services finance coordinator to ensure UK office budgets are accurate and finance tasks are completed on time, including in year updates and future CUT’s.
9. Support lease management activities and associated budgets across the UK estate (renewal/ termination/ change)
10. Support the implementation of UK property projects (fit outs, relocations, and closures) working with the property services project manager and other stakeholders.
11. Contribute to UK Carbon Footprint annual report and sustainability activities, identifying levers to improve the data and reach our targets.
12. With US and EU PS Managers, produce and distribute office attendance and utilization reports.
13. Build strong genuine and supportive relationships with key stakeholders (i.e. Procurement, IT and external third parties), in order to deliver effective and cost-conscious solutions.
Person Specification:
1. You’ll have experience within a Property Services management role.
2. Experience managing H&S and BC tasks and holds NEBOSH qualification.
3. Finance experience, managing multiple budgets (both Capital and Operational spend).
4. Understanding of lease agreements, office changes & projects.
5. Highly results driven, with the energy and determination to succeed in a fast paced environment, where the pace of response and leadership is critical to success.
6. Able to make timely decisions, evaluate options and produce/ communicate recommendations and outcomes.
7. Excellent written and verbal communication skills with the ability to adapt your style to the audience, providing detail or a high level view, as required.
8. Travel to other Hiscox offices, as and when required.
Thinking
1. Is highly inquisitive, curious willing to learn
2. Thinks broadly around issues – sees big picture
3. Applies common sense to situations
Influence
1. Expresses a ‘can-do’ attitude and stands up for what they believe in
2. Retains composure and objectivity when under pressure
3. Can deliver effective responses to others concerns or service failures
Energy
1. Is ambitious about making a difference
2. Demonstrates pride in delivering a quality service; there is always a better way
3. Anticipates problems in advance
Why Hiscox?
This is a fantastic opportunity to join Hiscox during a time of focused growth where you will have the remit to make a real difference. There will be plenty of opportunity for personal and career development within a supportive environment.
Competitive Salary
Annual Bonus Scheme
10% Company Pension Contribution
25 Days AL + 2 extra Hiscox Days
4 week Paid Sabbatical after 5yrs Service
Private Medical & Dental
+more
About Hiscox
As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.
We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.
Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
Diversity and Hybrid working
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.
We have also learned over the past few years that working life doesn’t always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.
This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.
Apply now for further information
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