Are you a motivated and experienced sales professional with a passion for fitness? We’re a leading independent 24-hour fitness and martial arts gym in Portsmouth, seeking a dynamic Sales and Retention Team Leader to join our team!
This part-time role (up to 20 hours per week) offers a flexible fixed rota across a 6-day week, which may involve some evening and weekend work. As part of our team, you'll play a key role in maintaining exceptional customer service, driving sales, and ensuring member retention at our state-of-the-art facility.
Key Responsibilities:
* Develop sales within the team to achieve monthly KPIs and sales targets.
* Develop and implement strategies to increase membership retention.
* Provide outstanding customer service to prospective and existing members.
* Assist with onboarding new members and promoting additional services and products.
* Regularly review membership trends and adapt sales/retention strategies accordingly.
* Train the team to maintain high performance and uphold gym standards.
* Foster a welcoming and supportive gym environment for all members.
What We’re Looking For:
* Proven experience in gym sales and a solid understanding of retention strategies.
* Strong track record in meeting/exceeding KPIs and sales targets.
* Excellent customer service skills, with a friendly and approachable personality.
* Ability to train and develop a team in a fast-paced environment.
* Passion for fitness and martial arts.
* Flexibility and a proactive attitude to work evening hours when necessary.
* Computer and social media literate, able to use basic software for reporting and communicate effectively across digital platforms.
What We Offer:
* Salary: Basic of £13,000 per year, plus an attractive commission scheme.
* Benefits: Pension scheme, staff discounts on food, and complimentary gym membership.
* Opportunity to work in an exciting and growing fitness and martial arts community.
If you have a passion for fitness, a proven background in sales and customer retention, and are proficient with computers and social media, we’d love to hear from you. Apply now to join our dedicated team and help our members achieve their fitness goals!
Job Type:
Part-time
Pay:
£13,000.00-£16,000.00 per year
Expected hours:
No more than 20 per week
Experience:
* Gym Sales: 2 years (required)
Seniority level:
* Mid-Senior level
Employment type:
* Part-time
Industries:
* Sports Teams and Clubs
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