Trinity Business Support is currently working in partnership with one of the UK's biggest drinks retailers. We are looking to onboard a new business account manager to serve the South East of England in the onboarding of new accounts and customers. Our client is ever-growing and currently has approximately 18 depots across the UK with over 1,500 employees UK wide.
Overview
To deliver the pre-agreed budgeted margin for the designated postcode area. To increase the number of trading accounts in the postcode area by achieving a pre-agreed new business target. To retain the existing customer base and grow the spend per account through category upselling. To represent the company to the market and to represent the market to the company.
Main Duties
1. Deliver your contribution to the depot gross margin.
2. Manage the debt ledger for your area, including correct completion of company account forms and the timely collection of cash and cheque where appropriate.
3. Deliver targets on drive brands with brand partners.
4. Overdeliver on every aspect of customer service you can affect.
5. Have the overriding responsibility, duty of care, and management of your accounts from start to finish.
6. Liaise effectively with all other departments including telesales, credit control, sales support, distribution, and administration.
7. Organise technical installations on draught beer dispense equipment.
8. Consult with customers to offer impartial advice on promotional activity to help them grow their businesses.
9. Liaise with brand representatives currently operating in your area.
10. Successfully promote own brand products.
Knowledge and Experience
1. Excellent customer service skills.
2. Proficient in Microsoft Excel for spreadsheets and records.
3. Good teamwork skills.
4. Strong communication and relationship-building skills.
5. Good specialist knowledge of the drinks industry, products, and the on-trade market.
6. WSET Level 1 preferred.
7. Commercial experience in selling wine (on-trade preferred).
8. Good track record in sales and meeting growth targets.
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