Job Title
Customer Team Leader
About the Role
Closing date: Removed for compliance
Location: Former VW Dealership, Marine Terrace, Pensarn, Conwy, LL22 7PR
Pay: £13.32 per hour
Contract: 39 hours per week + regular overtime, permanent, full time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
We're looking for Customer Team Leaders to join our team.
About You
* A genuine care for the needs of customers and members
* The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
* Great people skills, with the ability to build positive relationships with customers and colleagues
* Strong organisational and problem-solving skills
* A desire to learn, grow and develop your leadership skills
* The flexibility to work a range of different shifts
What We Offer
* Full, paid training and dedicated support for your personal development and career progression
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
* A pension scheme with up to 10% employer contributions
* Wagestream– a money management app giving you access to a percentage of your pay as you earn it
* 36 days of holiday (including bank holidays, pro rata for part time colleagues)
* Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
* 24/7 employee assistance service
* Rotas shared three weeks in advance and accessible on your phone
* Cycle-to-work scheme
Equality and Diversity
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.