Oakley Recruitment is working in partnership with an organisation based in Tamworth. This is an excellent opportunity to join an expanding team as a Customer Agent on a full-time basis.
Culture and Environment
Our client's culture is warm, friendly and welcoming. They have a lively and open-plan office working space, enabling you to collaborate with colleagues in a fast-paced environment. The office has an extremely professional feel to it.
Personality
Confident and energetic individuals will thrive in this role. This is a perfect opportunity for someone who is driven to succeed and work hard and it will pay off. Creating a positive first impression is essential and wanting to do a good job. Experience in a telephone based customer service role is required. If this personality resonates with you, get in touch as this could be the next career step in your journey.
Reward
* OTE £28,000, uncapped commission
* Full training provided
* 37.5 hours per week, Monday - Thursday 9am-5:30pm, Friday 9am-5pm
* Gifted birthday holiday day
* Free parking
Job Role
* Making calls to business customers to discuss outstanding debt
* Collecting debt on behalf of organisations
* Sending emails and correspondence
* Building customer rapport
* Updating and maintaining the database
Skills and Experience
* Customer Service experience
* Confident communicator
* Excellent interpersonal skills
* Ability to build rapport with others
* Comfortable to speak to people about sensitive subjects
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