We are looking for an enthusiastic and well organised person to lead the Health Services Library as a Library Site Manager based at Southampton General Hospital.
The successful candidate will have excellent people management skills and the ability to build relationships with internal and external partners.
This position offers the opportunity of managing one of our site libraries delivering high quality customer service to a range of users including University of Southampton Students, Academics and NHS/UHS staff. You will be a positive person, an effective communicator and have strong team leadership skills. You will be able to successfully plan and deliver small projects and work effectively with key internal and external stakeholders such as our NHS partners and all Library teams.
The successful candidate will manage a team of Customer Services Assistants and Supervisors to ensure the effective and efficient delivery of a high quality and professional customer service to all. You will be able to problem solve and use your initiative to ensure the service delivery is robust. The role will be responsible for managing team workloads, monitoring performance, motivating the team and working collaboratively with the broader Customer Services team.
There may be some short tasks to complete as part of the interview process, including a task involving IT usage
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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .