Job Overview
The EUC Linux Specialist will be responsible for the global support and management of Linux-based operating systems (Ubuntu) on Desktop, Laptop or Workstation and related services.
You will work closely with our Apple and Windows teams to create and establish the technical roadmap for the adoption of Ubuntu Linux OS in End User Computing at Arm. As the Arm Subject Matter Expert for Linux technologies, you will translate Arm's business, user experience, and security requirements into technical definitions for our cross-platform technology teams.
You'll need to bring a positive team player, enthusiastic, self-starter and flexible attitude in applying different techniques to help drive successful outcomes.
Responsibilities:
* Prioritising and balancing the sometimes conflicting Security and User Experience requirements within the Arm EUC Linux solutions.
* Ensuring that the Arm Linux EUC estate is managed and deployed in alignment with our strategic objective of achieving seamless and efficient IT operations.
* Promoting the use of the latest Linux technologies in the Arm ecosystem.
* Collaborating with Mac and Windows teams to ensure a uniform technical and functional experience across the entire Arm EUC service offering.
* Work with the Linux Platforms team to ensure a consistent and automation-first approach is adopted for all Linux Platforms.
* Work as an automation/code first approach to ensure the consistency and integrity of the Arm Linux EUC platform.
* Provide premier technical support and troubleshooting for End-users Client ensuring prompt resolution of incidents and tasks.
* Design and maintain scripts for automating tasks and improving system efficiency.
* Collaborate with IT teams to develop and implement strategies for optimising Linux End-user computing environments.
Required Skills and Experience:
* Demonstrated ability of defining, supporting and deploying Linux EUC devices in an Enterprise environment, preferably with Foreman, Puppet or a similar platform.
* Experience of automation and an Infrastructure as Code approach to maintaining a dynamic Linux EUC estate.
* Track record of thinking on your feet and dedication to ensure success.
Nice To Have:
* Professionally recognised certifications