Operations Manager – MOXY Aberdeen Airport
This position is based on a full-time contract.
Gross annual salary: competitive + amazing benefits
Energetic multitasker who leads from the front to maintain a smooth hotel operation and inspires their team to overdeliver for guests by working hard and having fun. Maintains high standards for our guests, has an eye for detail, as well as a sound business understanding. Builds relationships with key partners and welcomes activity into the hotel by bringing the Moxy brand to life, creating a fun and relaxed environment that makes guests feel at home.
Main Tasks and Responsibilities
* Supports the Captain in all aspects of the management of the hotel
* Customer service, guest relations, and creating positive guest experiences
* Recruits and develops a team that delivers excellent service the Moxy way
* Ensures a profitable hotel operation in line with company goals
* Manages the team effectively and enforces company policies
* Actively involved in the day-to-day tasks of the team
* Manages Food & Beverage outlets the Moxy way
* Manages hotel room inventory and checking guests in/out the Moxy way
* Follows all food safety, licensing, and health and safety policies to work safely
* Promotes and supports the Moxy brand and the Marriott Bonvoy loyalty program
We’re Looking for Someone with Moxie, Which is All of These Things:
* High energy and a fearless do-it-yourself attitude
* Good with people and enjoys chatting with guests
* Skilled multi-tasker who can balance hard work with great service
* Knows being relaxed isn’t the same as being lazy
* Clear communicator fluent in English (and other languages a plus!)
Useful Experience
* Minimum 2 years hotel management experience
* Minimum 2 years team management experience
* Property management system experience (preferably Opera)
* Knowledge of Point of Sale system (preferably Micros)
* Knowledge of Food Safety & Licensing laws
* Knowledge of maintaining brand standards
* Event management, marketing, or social media experience
* Personal experience of travel and the travel industry
Benefits for You!
* Health Cash Plan
* Discounted room rates for you, as well as your friends and family, at Marriott hotels worldwide
* Discount on food & beverages at Marriott hotels worldwide
* Enhanced maternity/paternity/adoption pay
* Twenty-eight holidays (annually increasing to a maximum of thirty-three holidays)
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