1. Team Leadership & Culture:
Impact: Lead a high-performing People and Culture admin team by providing mentorship and fostering a collaborative, inclusive environment.
Outcome: Increased team engagement and productivity, with improved internal communication and collaboration across departments.
2. Workforce System Optimisation:
Impact: Maintain and enhance the workforce system for accurate employee data management and streamlined operations.
Outcome: Improved efficiency in data management, reducing errors and ensuring the timely resolution of any system-related issues.
3. Payroll/Pension Knowledge:
Impact: Provide support within the existing payroll team to ensure accurate and timely payroll/pension processing that complies with all relevant regulations and meets employee expectations.
Outcome: Payroll accuracy rate of 99%+ and prompt resolution of payroll queries, leading to increased employee satisfaction with payroll services.
4. Administration:
Impact: Effective coordination of all P&C administration and processes e.g. contracts, compliance, and inductions, while ensuring that workflows are managed across all P&C functions aligned to PML annual plan.
Outcome: Seamless, timely, and accurate flow of all HR processes aligned to relevant policies.
5. Case Management:
Impact: Serve as a first point of contact and ensure that employee relations issues are categorized and channeled to the appropriate channel.
Outcome: Faster resolution times for disputes, fostering a more positive workplace culture.
6. Compliance & Reporting:
Impact: Generate and analyze key workforce and payroll reports to ensure compliance with legislation and support informed decision-making.
Outcome: Accurate and timely reporting, resulting in better decision-making by leadership and consistent compliance with regulatory requirements.
7. Stakeholder & Supplier Management:
Impact: Manage internal and external relationships (including specific suppliers) to optimize P&C reputation and efficiency in line with PML business plan.
Outcome: Improved stakeholder satisfaction, with enhanced collaboration between P&C and other business units and optimized supplier performance.
Other Key Aspects of Work:
Proven experience in HR and payroll management, with a focus on workforce management and team leadership.
Expertise in UK employment law and payroll.
Strong ability to lead, inspire, and develop a team.
High attention to detail, especially in payroll and compliance-related tasks, with the ability to handle sensitive information.
Other Requirements:
1. Communication Skills: Excellent verbal and written communication skills, with the ability to clearly and effectively communicate complex HR and payroll information to a range of stakeholders, including healthcare professionals and management.
2. Attention to Detail: High level of precision in managing HR operations, ensuring accurate and timely completion of payroll, contracts, and administrative tasks critical to PML's operations.
3. Confidentiality: Ability to handle sensitive and confidential information with discretion and in compliance with data protection regulations, in line with PML's commitment to ethical and transparent operations.
Key Behaviours:
At Principal Medical Ltd (PML), the key behaviours and values centre around providing high-quality, community-based healthcare. PML emphasizes integrity, innovation, and collaboration among healthcare professionals to deliver efficient primary and community health services. The organisation values teamwork and reinvests surpluses into services to benefit patients and support General Practice.
These values align with PML's mission to improve patient outcomes and ensure cost-effective care across their network in Oxfordshire and Northamptonshire.
1. Integrity and Ethical Leadership: Acts with integrity and maintains high ethical standards, ensuring that all People and Culture activities align with PML's core values of improving patient outcomes and providing high-quality, community-based healthcare services.
2. Collaboration and Teamwork: Strong emphasis on collaboration, both within the People and Culture team and across other departments, supporting the team's ability to deliver effective HR solutions that support PML's patient-first mission.
3. Innovation and Continuous Improvement: Commitment to innovation and continuous improvement, with a focus on enhancing HR processes and services in line with PML's objective of reinvesting in community healthcare.
4. Adaptability: Resilient and adaptable in a dynamic and evolving healthcare environment, demonstrating the ability to handle competing priorities while ensuring compliance with healthcare regulations and PML's internal processes. #J-18808-Ljbffr