What's involved with this role: Temporary Accommodation Placement Admin Officer Greenwich RQ1501209 Key Requirements: Must be able to demonstrate excellent customer service and show an ability to build good relationships with other departments, landlords and external organisation. Experience in a variety of administration duties, be computer literate and willing to learn new I.T skills. A good working knowledge MS Excel is required. We are looking for a dynamic and enthusiastic team member to join our Temporary Accommodation Placement Team, who provide a quality administration service to the team of temporary accommodation officers and the manager. Key Responsibilities: Provide housing service advice and information to customers by telephone, email or in person as part of a reception service. To signpost clients to other services and departments as required. Work late as and when the service demands. This is to assist late comers for temporary accommodation. Follow up any interest from prospective new landlords as directed by Senior Access & Support Officer, provide them with the relevant information and inform them of the nightly rate. Allocate properties in accordance with client risks and general circumstances ensuring suitability in line with housing legislation. Ensure properties are health & safety compliant and have up to date safety certificates to enable letting. To check the certificates and ensure they are compliant Negotiate nightly rate for properties which are outside of the Pan London Rate. Provide information about the temporary accommodation offered and to ensure that the overnight agreement and licence is completed. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV. Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. "XI S Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.