STORE MANAGER
Location: Lee-on-Solent (High Street) PO13 9BU
Hours: Full-time, 40 hours per week
Salary: £27,000 - £30,000 per annum
About Us
Raw Pet Food Pantry is a specialist retailer dedicated to providing top-quality raw pet food. We are passionate about pet nutrition and offer an exceptional range of products to our customers. As we continue to grow, we are looking for a motivated and experienced Store Manager to lead our Lee-on-Solent store and contribute to our success.
The Role
As the Store Manager, you will report directly to the company director and take full ownership of the day-to-day operations of the store. You will also be responsible for overseeing the on-site groomers, ensuring that all store targets and departmental objectives are met. This is a full-time position, with some weekend work required (3 Saturdays out of 4).
Key Responsibilities
Recruit, train, and support staff to ensure exceptional customer service and maximise sales
Oversee stock management, including supplier orders, stock rotation, and inventory levels
Coordinate stock transfers between the Lee-on-Solent and Shedfield stores
Maintain high standards of store presentation and cleanliness
Build and nurture relationships with customers, retail partners, and grooming customers
Manage commercial activities, including promotions, events, and product margins
Set and manage store goals and targets, ensuring they are met
Demonstrate confidence, positivity, and helpfulness, and contribute innovative ideas to enhance the business
Skills and Experience
Solid retail background, with experience at Head of Department or Supervisor level
Strong computer literacy, with familiarity in retail software (Lightspeed) is desirable
Proven experience in staff management and leadership, including scheduling, absence and holiday management, timesheet administration, and issuing fair, rolling rotas within set timeframes
Ability to efficiently manage both shop floor operations and administrative duties
Excellent written and verbal communication skills
Strong commercial awareness with a strategic mindset
Confident, positive, and proactive, contributing your own ideas to drive business growth
Genuine passion for animals and their well-being
Product knowledge around raw pet food and feeding practices is desirable
Benefits
Monthly bonus incentives
Staff discount on store products from day one for you and your pets
LIVE RAW, BREATHE RAW
You may also have experience in the following: Head of Department, Store Manager, Deputy Store Manager, Shop Manager, Assistant Shop Manager, Retail Manager, Retail Management, Pet Store Manager etc.
REF-217 666
JBRP1_UKTJ