Job Description
Key Purpose of Role
To achieve a high level of quality and consistency across all construction stages to ensure a high standard of customer satisfaction. To work in collaboration with other internal departments, including Health and Safety, Commercial, Technical, Customer Service, Site Management, Sales, and HR. Work in collaboration with external Warranty Providers, Registered Landlords, Contractors, and colleagues.
Key Duties / Responsibilities
1. Improving warranty provider CQR scores
2. Lowering DPR rates
3. Lowering RI scores
4. Improve HQI pass scores
5. Improve customer satisfaction scores
6. Improve efficiency and effectiveness
7. Improve build consistency
8. Minimise avoidable costs
9. Drive quality from site through the BU
Experience
Proven track record delivering a high level of quality within an inspection role within the house building industry. Knowledge and experience of building standards and warranty provider requirements.
Key Knowledge and Skills
1. Strong communication skills both written and verbal
2. Leadership skills and an ability to motivate your team to ensure a high standard of work
3. IT Skills - Microsoft packages and Coins
4. Commercial awareness
5. Future focused and drive change
6. Driving Licence essential
Personal Attributes
1. Resilience and problem-solving skills
2. Well planned and organised
3. Strong attention to detail
4. Time Management skills - working to tight deadlines
5. An ability to make decisions under pressure
6. Develop good relationships and act with integrity
What We Offer
1. Competitive Salary
2. Company Car or Allowance
3. Annual Bonus
4. Life Assurance
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