Casual Food and Beverage Assistant Casual (Flexible) Competitive Salary Benefits This role will include Breakfast and Dinner shifts. The Hilton Garden Inn, with its 250 bedrooms, restaurant (breakfast and dinner) and bar, is a unique hotel positioned in Emirates Old Trafford (the home of Lancashire Cricket); a world class thriving multi-purpose venue that hosts a multitude of large-scale and high-profile events, from international cricket to sell-out concerts. The hotel integrates seamlessly with the stadium and sits alongside our award-winning conference & events facilities. As a Food & Beverage Assistant you will be at the forefront of our guest experience, ensuring that the service all our guests receive in our bar and restaurant is second to none. It is therefore essential that you pride yourself on delivering unrivalled customer service and giving every guest the same “Lancashire welcome”. This role is perfect to run along-side any other commitments you may have, as we have shifts from 5am to 1am, 7 days a week. You will be able to dial up or dial down your shift frequencies at your own pleasure. The Role As our Food & Beverage Assistant your responsibilities will include, but by no means be limited to: Welcoming all our guests Providing service in the restaurant and at the bar (including making cocktails subject to receiving the relevant training) Taking and delivering customer orders Preparing, maintaining and tidying the restaurant and bar area Setting up tables prior to service Cash handling Consistently delivering high-levels of customer service Ensuring the cleanliness of work areas Upselling and striving to meet latest departmental targets Requirements The ability to work flexibly as hours of work will include breakfast and evening shifts. Full flexibility is required from 6am until 1am including weekends due to a range of shift patterns. Experience of waiting and bar service, ideally gained in a restaurant environment. Previous hotel experience would be ideal, but is not essential. You will need to be 18 years old or older to serve behind the bar. A positive attitude and a proactive approach Warm personality Attentive with excellent grooming standards A willingness to undertake training What we offer Basic contributory pension scheme Social events throughout the year Fitness classes, table tennis club and yoga Discounts at the Lancashire Cricket Official Store, Trafford Cricket Centre, Hilton Garden Inn Emirates Old Trafford, Caffè Nero and with the Club’s partners Free parking Please take a look at the full job description and, if you have the experience and skills required, please submit your CV along with any other required or relevant documentation. We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. It is a priority for Lancashire Cricket to ensure our Club appropriately reflects the wider communities across the North West and as we strive to meet Sport England Guidance in this regard, we would welcome applications from individuals with the appropriate skills and experience that can also enhance our current diversity mix at the Club. We welcome applications from all ages and backgrounds and are looking for candidates who can contribute diversity of representation and thinking to Lancashire Cricket. Please also be aware, all of our roles are subject to reference checks from previous employers.