Employer description: DXC Technology is the world’s leading independent, end-to-end IT services company. We serve nearly 6000 private and public sector clients across 70 countries. We thrive on creating value for our customers by expertly guiding their digital transformation journeys.
Overview:We are looking for the next generation of apprentices to join our organisation. If that’s you, then read on!
Our apprenticeships are designed for talented, passionate people who are looking to join an agile world leader and are ready to deliver the best solutions to transform businesses in the new digital world.
The IT Cloud Engineer Apprentice will focus on operating and maintaining the cloud environments of DXC customers. The main goals are to deliver agile and secure managed services on cloud platforms, to continuously increase the level of automation and security, to ensure high availability of the service, and to achieve a high level of customer satisfaction.
Duties will include:
1. Monitoring, incident response, answering service requests, and execution of changes.
2. Working to execute service requests logged by customers within scope of services.
3. Working with team members to take ownership of incoming actions and issues and drive them to resolution.
4. Assisting the team to proactively and continuously improve the service through.
5. Dri...