The role will be varied and reactive to the needs of the locality management, including becoming involved in projects and transitions. There will also be the opportunity to develop supervision skills. Some of the responsibilities will include: a) Running the Management Admin inbox; answering emails, appropriately sharing information and signposting. We would want the role holder to develop a good sense of prioritising and what needs escalating. b) Working closely with the Business Co-ordinators in providing support to the Operations Manager and Clinical Lead including diary management. c) Arranging meetings, booking rooms, creating agendas and minute taking (formal and informal, face to face and MS Teams). This will include regular governance meetings and may include sensitive meetings. d) Using a wide range of NHS and AWP Admin and IT Systems purchase orders, NHS supplies, Ourspace, MS Office, room booking, basic Rio, Report Zone. e) Supporting senior management with the processes for incidents reporting and complaint resolution. f) Having knowledge and experience of AWP admin and IT systems - purchase orders, NHS supplies, Ourspace, all MS Office, room booking, basic Rio, Reportzone, Ulysses incident reporting. g) Gaining knowledge of performance monitoring requirements for the teams in the locality and supporting the collation of monthly performance reports. f) Being part of our friendly and supportive Band 4 Admin network to support our locality Admin team and help with the ongoing improvement in our admin systems and processes.