GDWG has an exciting full-time opportunity to join our team working within the casework team, with responsibility of administrative duties and casework support. We require blended working from home and from our office in Crawley with Thursday in the office and one other day a week to be agreed. This is a one-year fixed term contract with the likelihood of extension. The role requires an all-rounder who is comfortable giving calm telephone support to people in crisis and can demonstrate a high level of organisational skills including attention to detail and meticulous record-keeping in a fast-paced work environment.