Are you an enthusiastic and reliable Estate Service Team Leader in East London seeking an hourly rate starting from £19.05PH (35 hours per week) and want a great working environment? Our client is looking for Team Leaders to contribute to the smooth functioning of the estate, including line management of Estate Services Operatives, carrying out operational cleaning duties, and the allocation of works as directed by the Estate Service Managers and Assistant Director of Technical Resources according to the priorities and policies of our client.
The post holder will be responsible for ensuring a consistent quality service to residents in a courteous and efficient manner and will work as part of the Estate Service Team for the estate.
Day-to-day management duties are expected to account for approximately 40% of this post holder’s workload, with the remaining time spent fulfilling operational cleaning.
Main Duties and Responsibilities
Line-management
1. Provide day-to-day leadership, line management, and support for a team of Estate Services Operatives ensuring that they operate flexibly and effectively, and are oriented towards meeting the needs of residents and other customers.
2. Manage the work of Estate Services Operatives to maintain all areas of the estates in respect of caretaking, bulk refuse removal, and minor repairs and maintenance work.
3. Complete and review the work records of all Estate Services Operatives: i.e. timesheets, sickness forms, performance monitoring forms, etc. Lead on individual supervisions and group team meetings ensuring that work is carried out to the required standard and that all conduct and performance issues are dealt with in accordance with relevant policies and procedures.
Operational
1. Clean all common parts of an allocated estate or patch area, in accordance with agreed schedules, frequencies, methods and/or as required.
2. Remove any extraneous matter not exclusively including litter and any other detritus, including sharps and other drug-related materials, dog waste, etc. from all parts of the estates, ensuring compliance with Health & Safety guidelines.
3. Carry out deep cleaning duties as required.
4. Monitor high quality, achievable standards, as set by the Estate Services Manager, in respect of all estate services functions and customer care.
5. Assist with the maintenance of the monitoring and reporting system with regard to appropriate procedures; ensuring that they are implemented in accordance with the Health & Safety at Work Act 1974.
Hours of Duty and Weekend Cover
Work a 7-hour day, on a rota basis, between the core hours of 8 am to 6 pm. Work one weekend in four on a rota basis. Time off in lieu, equal to the hours worked, will be provided in recognition of this.
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